Brandy Dill
Albuquerque,NM
Summary
Versatile leader with a track record of driving business growth at Above & Beyond Auto Glass & Tint through strategic vendor partnerships and a strong customer service background. Excelled in staff training and implementing pricing strategies, enhancing operational efficiency and customer satisfaction. Skilled in business operations and networking, consistently achieving financial objectives. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Tactful business owner with background independently managing and running Auto Glass shop with numerous brands and products. Adept at helping customers select perfect products for specific needs, handling inventory and supplies as well as keeping abreast with latest trends and products.
Overview
22
22
years of professional experience
Work History
Shop Owner
Above & Beyond Auto Glass & Tint
05.2012 - 12.2023
- Prepared annual budgets and monitored financial objectives.
- Coached, counseled and disciplined employees.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
- Completed store operational requirements by assigning tasks based upon strength, level of experience and area of expertise.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
Payroll Specialist
Paychex Inc
11.2011 - 05.2012
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Streamlined payroll processing by implementing an automated timekeeping system.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Shop Owner
Asap Auto Glass Repair And Replacement
02.2004 - 11.2011
- Prepared annual budgets and monitored financial objectives.
- Coached, counseled and disciplined employees.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
Data Entry Clerk
A Touch Of Glass
03.2002 - 11.2005
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Checked for accuracy by verifying data and records.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Corrected data entry errors to prevent duplication or data degradation.
Education
No Degree - Business Administration And Management
CNM
Albuquerque, NMHigh School Diploma -
Highland High School
Albuquerque, NM05-1996
Skills
- Networking and partnerships
- Pricing strategy
- Business Operations
- Customer service background
- Staff hiring and training
Timeline
Shop Owner
Above & Beyond Auto Glass & Tint
05.2012 - 12.2023
Payroll Specialist
Paychex Inc
11.2011 - 05.2012
Shop Owner
Asap Auto Glass Repair And Replacement
02.2004 - 11.2011
Data Entry Clerk
A Touch Of Glass
03.2002 - 11.2005
No Degree - Business Administration And Management
CNM
High School Diploma -
Highland High School
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