Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brandy Farias

Anaheim,CA

Summary

Detail-oriented customer service representative with strong skills in cash handling and payment processing. Proven ability to enhance member satisfaction through tailored solutions and effective problem-solving.Reliable associate with retail and customer service background eager to utilize skills.

Overview

1
1
Language
7
7
years of professional experience

Work History

Customer Service Representative

AAA Southern California
Costa Mesa, California
10.2019 - 07.2021
  • Enhanced member satisfaction by delivering tailored solutions to issues.
  • Supported members with emergency roadside assistance requests by offering clear guidance.
  • Processed membership payments while managing account changes efficiently.
  • Pitch and sell new memberships, insurance, products, and travel services.

Cashier /Apparel Associate

Kmart
Atascadero, California
07.2016 - 09.2018
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new cashiers on register systems and customer service practices.
  • Assisted customers with product inquiries and locating items in the store.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Checked and recorded inventory levels of clothing and accessories in fitting rooms to ensure availability. of clothing and accessories in fitting rooms.
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier /Retail Fitting Room Associate

Ross Dress for Less
Buena Park, California
05.2014 - 06.2016
  • Handled cash, credit, and gift card payments with precision, contributing to a smooth checkout process.
  • Processed customer transactions at cash register with high accuracy, ensuring seamless payment experiences.
  • Assisted customers with product inquiries, providing tailored recommendations to enhance satisfaction.
  • Maintained consistent cleanliness and organization of checkout area to enhance shopping experience.

Education

High School Diploma -

Unknown
Anaheim, CA
06-2015

Skills

  • Cash handling
  • Payment processing
  • Register operation
  • Customer service
  • Cash register operation
  • Front-end organization
  • Team collaboration

Languages

Spanish
Professional

Timeline

Customer Service Representative

AAA Southern California
10.2019 - 07.2021

Cashier /Apparel Associate

Kmart
07.2016 - 09.2018

Cashier /Retail Fitting Room Associate

Ross Dress for Less
05.2014 - 06.2016

High School Diploma -

Unknown
Brandy Farias