Brandy Glick
Tulsa,OK
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Highly efficient planning, problem-solving, and communication skills.
Overview
18
18
years of professional experience
Work History
Receptionist
Forge Financial
Tulsa, OK
10.2023 - 04.2024
- First contact for 78% of Advisors 2 million dollar book of business.
- Qualified prospects and offered resources for those that didn't qualify.
- Scheduled office meetings and client appointments for Advisors.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted office manager with clerical and administrative needs to maximize efficiency and team productivity.
Principal’s Secretary
Broken Arrow Public Schools, Options Academy
01.2021 - 10.2023
- Purchase orders for site and all ordering
- State reports
- Maintain employee and student files
- Oversaw calendars for Principal and Counselor
- Update spreadsheets for site (Student data, employee training, graduate statistics)
- Coordinate specials events and training for staff
Director Secretary for Construction and Facilities
Broken Arrow Public Schools
01.2019 - 01.2021
- Prepared Board Memos
- Managed Lease agreements for district
- Collaborated calendars for multiple Directors
- Programmed key fobs for district staff
- Coordinated Bid meetings with multiple parties
Administrative Secretary and Student Services
Broken Arrow Public Schools, Freshman Academy
01.2015 - 01.2019
- Student attendance for state reports
- Organized meeting materials
- Streamlined master calendar for site
Creative Director and Sales
BluePrint Advertising
01.2013 - 01.2015
- Blogger for Morebrokenarrow.com
- Digital advertising sales
- Maintained client data base
Phlebotomist
Saint Francis Outreach Laboratory
01.2010 - 01.2013
- Registered patients and assessed patient care needs
- Collection of laboratory specimens
- Research procedures for outsourced laboratories
Medical Assistant and Insurance Billing
Broken Arrow Women’s Clinic
01.2006 - 01.2010
- Accounts receivable
- Insurance billing
- Vitals/medical history
- Assisted with procedures
Education
Medical Assistant/Phlebotomy -
Platt College
Tulsa, OK01.2002
Skills
- Customer Service
- Administrative Support
- Verbal and written communication
- Data Entry
- Multi-line telephone operation
- Scheduling
Community Service
Pancreatic Cancer Action Network, Oklahoma Affiliate Event Coordinator, 2009 - 2017. Advocated for funding in D.C. June 2009, 2010, 2012, 2015. Annual 5K in Tulsa. Handled marketing, promotion and sponsorships for 5K. Finalized venue location, rentals, and volunteers. Helped to raise $500,000 in the Tulsa market that went towards research and patient education/care.
Timeline
Receptionist
Forge Financial
10.2023 - 04.2024
Principal’s Secretary
Broken Arrow Public Schools, Options Academy
01.2021 - 10.2023
Director Secretary for Construction and Facilities
Broken Arrow Public Schools
01.2019 - 01.2021
Administrative Secretary and Student Services
Broken Arrow Public Schools, Freshman Academy
01.2015 - 01.2019
Creative Director and Sales
BluePrint Advertising
01.2013 - 01.2015
Phlebotomist
Saint Francis Outreach Laboratory
01.2010 - 01.2013
Medical Assistant and Insurance Billing
Broken Arrow Women’s Clinic
01.2006 - 01.2010
Medical Assistant/Phlebotomy -
Platt College
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