Brandy Hardwick
Lincoln,Alabama
Summary
Dependable Medical Records Specialist 5-year background in document assessment and quality review. Driven performer skilled in managing subpoena and court order processing. Enthusiastic and committed to accuracy, with great decision-making skills. Proven track record in enhancing patient care and streamlining health information management at CIOX HEALTH. Excelled in database management and patient assessments, demonstrating meticulous attention to detail and a commitment to maintaining confidentiality. Achieved consistent performance goals by leveraging strong Microsoft Office skills and a results-driven approach.
Overview
10
10
years of professional experience
Work History
Medical Records Specialist
CIOX HEALTH, Health Information Managment
06.2021 - Current
- Managed electronic medical records for patients, and requestors.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
Client Coordinator
Gordy’s Fab Works
04.2021 - 06.2022
- Acquired product and service knowledge to provide solutions to customers.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Assisted management with activities to plan and oversee events and programs.
Medical Assistant
Smart Care Pediatrics
04.2021 - 06.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
Patient Service Representative COVID Floor
Gadsden Regional Medical Center
01.2021 - 04.2021
- Cared for clients with diagnoses such as respiratory failure due to COVID-19, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Inspector in Quality Assurance and Quality Control
Manheim Auto Auction
01.2019 - 12.2020
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Front Desk Receptionist, CMA
Acton Road Pediatrics
04.2017 - 07.2018
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered medications to patients and remained vigilant for negative side effects.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
Certified Nursing Assistant
Noland Health Services Inc.
06.2016 - 04.2017
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Debt Collector
Standard Furniture
04.2014 - 05.2015
- Used scripted conversation prompts to convey current account information and obtain payments.
- Achieved performance goals on consistent basis.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Education
High School Diploma -
Lincoln High School
Lincoln05.2013
Skills
- Database Management
- Microsoft Office, Office 365
- Insurance Claims
- Patient Assessments
- Versatile in (5) Medical Record Systems
- Typing Skills (55 WPM)
- File Management
- System Documentation
- Attention to Detail
- Customer Data Confidentiality
Timeline
Medical Records Specialist
CIOX HEALTH, Health Information Managment
06.2021 - Current
Client Coordinator
Gordy’s Fab Works
04.2021 - 06.2022
Medical Assistant
Smart Care Pediatrics
04.2021 - 06.2021
Patient Service Representative COVID Floor
Gadsden Regional Medical Center
01.2021 - 04.2021
Inspector in Quality Assurance and Quality Control
Manheim Auto Auction
01.2019 - 12.2020
Front Desk Receptionist, CMA
Acton Road Pediatrics
04.2017 - 07.2018
Certified Nursing Assistant
Noland Health Services Inc.
06.2016 - 04.2017
Debt Collector
Standard Furniture
04.2014 - 05.2015
High School Diploma -
Lincoln High School
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