Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Adams

Beaumont,TX

Summary

Detail-oriented individual with excellent communication, interpersonal, organizational and multitasking skills to complete tasks, as well as an aptitude for technology. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

5
5
years of professional experience

Work History

Outreach Agent (Remote)

CIOX HEALTH, Health Information Managment
09.2024 - Current
  • Maintains accurate records of client information, interactions, and progress notes for future reference.
  • Participates in daily huddles with team members in order to discuss common goals and objectives.
  • Able to navigate between multiple applications, open windows, and screens simultaneously with ease.
  • Utilize strong data entry and typing skills to manage high volumes of work with accuracy.

Customer Service Representative

JCPenney
01.2024 - 12.2024
  • Determine customers needs and provide support and information on products.
  • Manage financial transactions, balance cash drawers, and creating or updating customer profile records.
  • Maintaining the appearance of the store floor, and assisting with opening and closing procedures.

Sterile Processing Technician

Baptist Hospital of Southeast Texas
09.2022 - 11.2023
  • Ensured all necessary equipment was available for each procedure.
  • Sterilized medical equipment and properly handled contaminated materials.
  • Collaborated with vendors and service providers to coordinate required services and equipment.
  • Validated the sterility of processed instruments by performing biological and chemical testing.
  • Provided guidance and instructions to new staff members regarding sterile processing techniques.

Front Desk Receptionist

Avid Hotel (IHG)
03.2020 - 08.2021
  • Facilitated check-in/out process by welcoming patrons and maintaining friendly interactions at front desk.
  • Managed multiple tasks simultaneously to ensure exceptional guest service.
  • Supervised and trained new hires in the role.
  • Coordinated with peers and supervisors in a 5-person team during various shifts.
  • Transferred calls to relevant departments, maintaining smooth communication flow.

Education

Associate Of Applied Science -

Lamar State College- Port Arthur
Port Arthur, TX
08.2022

Skills

  • Customer Service
  • File Management
  • Data Entry
  • Teamwork and Collaboration
  • Detail Oriented

Timeline

Outreach Agent (Remote)

CIOX HEALTH, Health Information Managment
09.2024 - Current

Customer Service Representative

JCPenney
01.2024 - 12.2024

Sterile Processing Technician

Baptist Hospital of Southeast Texas
09.2022 - 11.2023

Front Desk Receptionist

Avid Hotel (IHG)
03.2020 - 08.2021

Associate Of Applied Science -

Lamar State College- Port Arthur

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