Open To Work
Brandy Henderson
Truth Or Consequences,NM
Summary
Experienced Support Manager with a background in staff management, training, and customer service. Skilled in daily operations, problem-solving, and team collaboration, with a strong focus on keeping service efficient and customers satisfied.
Overview
16
16
years of professional experience
Work History
Support Manager
McDonald's Restaurant
05.2022 - 09.2026
- Coordinated daily shift operations to maintain service speed, staffing balance, and quality standards.
- Resolved customer concerns quickly to protect satisfaction and restaurant reputation.
- Trained crew members on POS transactions, food safety, and customer service procedures.
- Monitored inventory levels and supported ordering to prevent stock shortages and waste.
Walmart Associate
Walmart
11.2010 - 05.2022
- Assisted customers with product location, pricing questions, and purchase support across store departments.
- Processed transactions accurately at register, handling payments, returns, and receipt issues.
- Operated handheld scanners to verify inventory, process replenishment, and locate backroom items.
- Stocked shelves, rotated merchandise, and maintained organized, fully faced sales floor displays.
Education
High School Diploma -
Jordan
Long Beach, CA06-1995
Skills
- Technical support
- Staff management
- Training and mentoring
- Inventory management
- Process improvement
- Employee engagement
- Teamwork and collaboration
Work Preference
Job Search Status
Open to workLocation Preference
RemoteTimeline
Support Manager
McDonald's Restaurant
05.2022 - 09.2026
Walmart Associate
Walmart
11.2010 - 05.2022
High School Diploma -
Jordan