Brandy Howard ARM® NPCC LIHTC
Las Vegas,NV
Summary
Seasoned Senior Regional Manager with expertise in regional sales, operations, and team leadership. Proven track record in strategic planning, performance optimization, and cultivating key relationships that drive growth. Notable achievements include revenue enhancement and market penetration. Strong ability to lead large teams towards exceeding company objectives while maintaining peak customer satisfaction. Seeking to leverage skills in property management to enhance real estate assets.
Overview
17
17
years of professional experience
5
5
Certifications
Work History
Senior Regional Manager
New Earth Residential (1201 - 1835)
Las Vegas, NV
04.2019 - 11.2024
- Supervised multiple regional areas including Las Vegas, Phoenix (Mesa), and Sacramento.
- Attract, identify, recruit, and retain qualified associates. Train and support professional development and advancement.
- Mentored a team of Regional Managers and Managers, providing training and support as needed.
- Created reports outlining progress towards meeting objectives and presented findings at executive-level meetings.
- Established connections with government officials for effective project implementation.
- Reviewed monthly expense reports submitted by Regional Managers and ensured accuracy of information provided therein.
- Conduct all business activities in compliance with local, state, and federal laws.
- Analyzed regional financial data to identify areas of growth opportunities.
- Addressed complex customer complaints.
- Created and maintained relationships with key customers in the region.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Obtain contracts and service agreement for performance of ongoing service required at the communities
- Conducted coaching sessions to boost improvement.
Community Manager
AMC LLC (516-609 Units)
Las Vegas, NV
12.2015 - 03.2019
- Generated an additional $100,000+ EGI monthly within a year at Villas at Green Valley.
- Achieved a 13% growth in EGI from November 2017 to November 2018 at Lantana.
- Deliver comprehensive monthly expense breakdowns in operational reviews.
- Ensure timely submission of all invoices each week.
- Achieved a $31,185 rise in NOI over the span of twelve months at Lantana.
- Initiated legal proceedings for reclaiming apartments from defaulting tenants.
Community Manager
ConAm Management (40-342 Units)
Las Vegas, NV
07.2007 - 12.2015
- Managed three separate properties for six years and five for two years.
- Maintained under 1% monthly delinquency rate for managed properties.
- Elevated occupancy rates from 75% to 97% within three months.
- Achieved a surplus of over $41,000 in income in 2011.
- Responsible for preparing and completing budgets (3 to 5 separate properties). Also, preparing budgets for other properties within the Las Vegas region.
Education
NPCC -
Novogradac Property Compliance Certification
11.2022
Accredited Residential Manager -
IREM
01.2012
Nevada Real Estate License and Property Manager Permit -
Key Realty School
01.2011
Diploma -
Marwin High School
01.2000
Skills
- Microsoft Excel
- Microsoft Outlook
- Microsoft Publisher
- Microsoft Word
- Adobe
- MRI
- AIM
- ResMan
- Reliability
- Operations Management
- Problem-solving abilities
- Profit and Loss Management
- Professionalism
- Revenue Growth
- Negotiation
- Team building
- Project Management
- Employee Training
Certification
- ARM
- NPCC
- LIHTC
- NV S.201105
- NV PM.168728
Accomplishments
- UVR Ethos Exemplary Award - Regional Manager of the Year
References
References available upon request.
Timeline
Senior Regional Manager
New Earth Residential (1201 - 1835)
04.2019 - 11.2024
Community Manager
AMC LLC (516-609 Units)
12.2015 - 03.2019
Community Manager
ConAm Management (40-342 Units)
07.2007 - 12.2015
- ARM
- NPCC
- LIHTC
NPCC -
Novogradac Property Compliance Certification
Accredited Residential Manager -
IREM
Nevada Real Estate License and Property Manager Permit -
Key Realty School
Diploma -
Marwin High School
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