Brandy Jones
Milledgeville,GA
Summary
Proven Assistant Manager at Applebee's with a track record of enhancing customer satisfaction and streamlining operations. Skilled in money handling and decision-making. When I started at Applebee's I was seventeen and starting as a togo specialist, after two years I moved into the kitchen and I was trained proficiently in all three cook positions, then after a year I was asking to move into management and earned my ServSafe certification and I've been in management since. I like to excel in everything I do and I am good at working in a fast-paced retail environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Applebee's
08.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Cashier
Octagon Cafe
03.2019 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Emptied trashcans and transported waste to collection areas.
Education
Associate of Science - Pre-Nursing
Georgia Military College
Milledgeville, GA07-2023
High School Diploma -
Foothills Charter High School
Milledgeville, GA05-2021
Skills
- Customer service
- Money handling
- Decision-making
- Time management
Certification
- Servsafe Certification
Acquired February 8th, 2024
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Applebee's
08.2020 - Current
Cashier
Octagon Cafe
03.2019 - 07.2022
Associate of Science - Pre-Nursing
Georgia Military College
High School Diploma -
Foothills Charter High School
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