Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandy Jones

Humnoke,AR

Summary

Accomplished Lead Supervisor with a proven track record at Lennox International, enhancing team productivity and employee engagement through effective motivational techniques and priority management. Skilled in software applications and team management, I significantly reduced turnover rates by fostering a culture of professional growth and collaboration.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Lead Supervisor

Lennox International
01.2024 - Current
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
  • Established clear lines of communication within the team, fostering collaboration and teamwork.

Supervisor

Sig Sauer
10.2022 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Supervisor

Lennox International
06.2014 - 10.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Crew Leader

Lennox International
02.2013 - 06.2014
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.

Machine Operator

Lennox International
06.2000 - 01.2013
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Education

Bachelor Of Computer Science -

University of Arkansas Pine Bluff
Pine Bluff, AR

Associate Of General Studies - Computer And Information Sciences

Phillips Community College
Stuttgart, AR
05.2009

Skills

  • Team management
  • Motivational techniques
  • Employee engagement
  • Priority management
  • Employee development
  • Software experience
  • Task delegation

Certification

OSHA 10 Hour Training and Certification

Timeline

Lead Supervisor

Lennox International
01.2024 - Current

Supervisor

Sig Sauer
10.2022 - 01.2024

Supervisor

Lennox International
06.2014 - 10.2022

Crew Leader

Lennox International
02.2013 - 06.2014

Machine Operator

Lennox International
06.2000 - 01.2013

OSHA 10 Hour Training and Certification

Bachelor Of Computer Science -

University of Arkansas Pine Bluff

Associate Of General Studies - Computer And Information Sciences

Phillips Community College
Brandy Jones