Brandy Knight
Bakersfield,CA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Delivery Driver/Retail Associate
House of Flowers
Bakersfield, California
02.2023 - Current
- Delivered floral arrangements and gift orders for House of Flowers
- Planned efficient delivery routes across local neighborhoods.
- Handled fragile flowers with care during transport and drop-off
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations
- Transported and safely delivered items to prevent damage or loss
Senior Technician
State Of California Department Of Motor Vehicles
Bakersfield, California
03.2011 - Current
- Reviewed driver license applications for accuracy and required supporting documents.
- Entered customer records into DMV systems with careful attention to detail.
- Resolved public inquiries about licensing and record requirements.
- Interpreted state vehicle code and DMV policy for daily transaction support.
- Coordinated office workloads and supported smooth service at California DMV legal affairs division.
Esthetician
Self Employed
Los Angeles, California
06.2006 - 03.2011
- Managed self-employed esthetic practice, overseeing client scheduling and service delivery
- Advised clients on cosmetics and skincare products to enhance retail counter sales
- Maintained a clean and sanitary work area in accordance with health regulations
- Maintained makeup kits, palettes, and supplies for daily client services
- Collaborated with hairstylists, photographers, costume designers, and models to create cohesive looks for various projects
Shift Leader
Starbucks Coffee Company
Covina, California
03.2003 - 06.2008
- Led store operations during peak periods for Starbucks Coffee Company
- Coached baristas on service standards and drink preparation
- Assigned partner tasks and supported smooth shift coverage
- Resolved customer concerns with calm, professional communication
- Monitored cash handling and register accuracy at Starbucks
Education
North High School
Bakersfield, CASome College (No Degree) -
Bakersfield College
Bakersfield, CASome College (No Degree) -
Citrus College
Glendora, CASkills
- Cash handling
- Sales transactions
- Order processing
- Customer relations
- Customer assessment
- Problem-solving
- Effective communication
- Verbal and written communication
- Time management
- Friendly and outgoing
- Point of sale
- Product recommendations
Certification
- Esthetician
References
References available upon request.
Timeline
Delivery Driver/Retail Associate
House of Flowers
02.2023 - Current
Senior Technician
State Of California Department Of Motor Vehicles
03.2011 - Current
Esthetician
Self Employed
06.2006 - 03.2011
Shift Leader
Starbucks Coffee Company
03.2003 - 06.2008
North High School
Some College (No Degree) -
Bakersfield College
Some College (No Degree) -
Citrus College