Thampy Chacko
Philadelphia,PA
Summary
Reliable Sales Associate with a proven track record in exceptional customer service and effective communication. Adept at problem-solving and enhancing customer experiences to drive satisfaction and loyalty.
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
16
16
years of professional experience
Work History
Sales Associate and Delivery Driver
East West Better Homes.
Kerala
02.2010 - 03.2026
- Facilitated customer interactions, enhancing service quality and satisfaction.
- Developed comprehensive knowledge of property listings, improving client engagement and sales processes.
- Collaborated with team members to optimize inventory management and streamline operations.
- Trained new staff on sales techniques and customer service protocols, promoting a cohesive team environment.
- Implemented feedback mechanisms to assess customer satisfaction, driving continuous improvement in service delivery.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Government High School
Kerala , KottayamSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Exceptional customer service
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash handling accuracy
- Store opening and closing
Timeline
Sales Associate and Delivery Driver
East West Better Homes.
02.2010 - 03.2026
High School Diploma -
Government High School