Mattias Yazzie
St. Michael,AZ
Summary
A dynamic and dedicated professional with a proven track record at NAPA Auto Parts - Genuine Parts, excelling in customer service and inventory control. Demonstrated ability to enhance customer satisfaction and streamline inventory processes, contributing significantly to store efficiency and cleanliness. Skilled in cash handling and fostering positive customer interactions through patience and empathy.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Desired Position role.
Overview
1
1
year of professional experience
Work History
Cashier, Inventory Associate, Delivery Driver
NAPA Auto Parts - Genuine Parts
08.2023 - Current
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma - General Studies
University of New Mexico
Gallup, NMSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- Merchandise restocking
Timeline
Cashier, Inventory Associate, Delivery Driver
NAPA Auto Parts - Genuine Parts
08.2023 - Current
High School Diploma - General Studies
University of New Mexico
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