Brandy Leigh Pierce
Lucedale
Summary
Dedicated professional with over 15 years of experience in health information management. Expertise in project management, data reconciliation, and system troubleshooting. Committed to leveraging skills to drive improvements in patient data handling and compliance processes.
Overview
16
16
years of professional experience
Work History
System Administrator
Springhill Medical Center
12.2009 - Current
- Conducts quarterly HIPAA audits to ensure compliance with regulations.
- Collaborates with the Business Office and coding teams for accurate month-end account reconciliation.
- Request the resending of charges not received in the coding system to maintain accuracy.
- Delivers education and training sessions for employees and physicians on various systems.
- Manages troubleshooting, testing, and resolution of all health information management system issues.
- Maintains Master Patient Index (MPI) for data integrity and accessibility.
- Oversees daily interface and failure reports for all health information management systems.
- Monitors and tests upgrades or implementations of new systems for effectiveness.
Office Manager
Mowry Dermatology
12.2021 - 12.2022
- Managed office staff to ensure efficient daily operations.
- Coordinated daily office visits and procedures specific to dermatology.
- Discussed deductibles, co-insurance, co-payments, and balances with patients.
- Obtained referrals, prior authorizations, and precertifications for procedures.
- Managed appointment schedules to optimize patient flow.
- Greeted patients during check-in and check-out processes.
- Prepared daily charts for accurate patient records.
- Posted payments and prepared daily deposits for financial balancing.
EHR Systems Specialist and Quality Payment Program Coordinator
Alabama Orthopaedic Clinic
09.2018 - 11.2021
- Developed and maintained EHR profiles and security rights for all groups.
- Led EHR implementation projects, providing remote support, troubleshooting, and resolution.
- Conducted EHR orientation for new hires to ensure comprehensive understanding.
- Oversaw system upgrades while educating staff on new functionalities.
- Created and modified clinic templates, appointment templates, and reports for providers.
- Identified and resolved performance-impacting tasks within facility systems.
- Evaluated, developed, and delivered best practice workflow education related to EHR compliance with mandated programs.
- Reviewed policy and procedure development while managing business office reports including no-show fees.
Education
Associate Degree of Applied Science - Health Information Technology
Southwest Mississippi Community College
Mississippi05.2018
Associate Degree of Applied Science - RHIT
Mississippi Gulf Coast Community College
Mississippi01.2018
General Education - Honors Graduate, College Prep
George County High School
Lucedale, MS05-1996
Skills
- EHR management
- Security compliance
- HIPAA auditing
- Data reconciliation
- System troubleshooting
- Office administration
Goals
Continue education through AHIMA with a focus in obtaining certification/licensure as an Oncology Data Specialist followed by a Bachelors of Science in Health Informatics.
Accomplishments
- High Honors graduate - George County High
- Dean’s List - Mississippi Gulf Coast Community College
- President List, Dean’s List and Honors - Southwest Mississippi Community College
Certifications Licensures
Registered Health Information Technology
Timeline
Office Manager
Mowry Dermatology
12.2021 - 12.2022
EHR Systems Specialist and Quality Payment Program Coordinator
Alabama Orthopaedic Clinic
09.2018 - 11.2021
System Administrator
Springhill Medical Center
12.2009 - Current
Associate Degree of Applied Science - Health Information Technology
Southwest Mississippi Community College
Associate Degree of Applied Science - RHIT
Mississippi Gulf Coast Community College
General Education - Honors Graduate, College Prep
George County High School
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