Brandy Maier
manquin
Summary
Dynamic Store Manager with proven expertise at Fasmart, excelling in inventory management and team leadership. Recognized for enhancing customer service standards and implementing effective merchandising strategies, resulting in improved sales performance. Adept at training and mentoring staff, fostering a motivated team environment while ensuring compliance with safety regulations.
Overview
15
15
years of professional experience
Work History
Store Manager
Fasmart/Gpm investments
Manquin
07.2010 - Current
- Supervised daily store operations and ensured adherence to company policies.
- Trained new employees on store procedures and customer service standards.
- Managed inventory levels and conducted regular stock checks for accuracy.
- Assisted customers with inquiries and resolved issues efficiently.
- Coordinated promotional displays to enhance product visibility in the store.
- Maintained cleanliness and organization of the sales floor and stock areas.
- Utilized point-of-sale system for processing transactions and managing sales data.
- Collaborated with team members to ensure a positive shopping experience for customers.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Performed regular price checks to ensure competitive pricing.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Organized promotional events to increase product awareness.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Manchester High School
Chesterfield, Va06-1994
Skills
- Inventory management
- Visual merchandising
- Customer service
- Point-of-sale systems
- Safety compliance
- Staff training
- Cash handling
- Team leadership
- Problem solving
- Conflict resolution
- Time management
- Staff performance improvement
- Store opening and closing procedures
- Accurate cash handling
- Work Planning and Prioritization
- Team building
- Inventory oversight
- Loss prevention procedures
- Store merchandising
- Team motivation
- Vendor management
- Relationship building and management
- Training and mentoring
- Reliable
- Customer relations
- Maximizing profitability
- Policies and procedures
- Bank and safe deposits
- Recruitment and hiring
- Employee training
- Team leadership and coaching
- Sales promotions
- Inventory control
Timeline
Store Manager
Fasmart/Gpm investments
07.2010 - Current
High School Diploma -
Manchester High School
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