BRANDY MILLER
Cleveland,USA
Summary
Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy. Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
15
15
years of professional experience
Work History
Human Resources Manager
Meadowbrook Health and Rehabilitation Center
Salisbury, NC
12.2025 - Current
- Developed and implemented HR policies aligned with company goals.
- Managed recruitment processes to attract top athletic talent.
- Oversaw employee onboarding and training programs for new hires.
- Facilitated performance evaluations to enhance employee development.
- Coordinated employee engagement initiatives to foster a positive culture.
- Administered benefits programs and addressed employee inquiries effectively.
- Led conflict resolution efforts to maintain workplace harmony.
- Ensured compliance with labor laws and industry regulations consistently.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Directed HR programs, policies and processes to improve operational efficiency.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Provided HR consultation services to leadership and department heads.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Handled employee discipline and termination to address policy infractions.
Human Resources Generalist
Structure Medical
Mooresville, NC
03.2024 - Current
- Administered benefits programs, including health insurance plans, retirement savings accounts, and wellness initiatives.
- Develop and implement HR policies and training.
- Managed the full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of new employees.
- Led training initiatives for managers and employees on topics such as diversity and inclusion, sexual harassment prevention, and effective communication.
- Manage employees' quarterly reviews and coordinate employee merit incentives
- New system launch: Workday, UKG Pro, and Kronos.
- Manage timecards and approve payroll for 300-400 employees
- Create and conduct New Hire Orientation and onboarding of all new hires.
- Oversee office equipment and maintenance contracts serve as primary point of contact for technical issues
- Implement safety recommendations
- Developed and implemented HR policies, procedures, and programs to ensure compliance with legal requirements and company standards
- Ensured compliance with labor laws including FMLA leave requests, ADA accommodations etc.
- Highly organized, detail-oriented, and comfortable managing multiple responsibilities independently
- Strong interpersonal and communication skills with the ability to build rapport with employees at all levels
- Forklift Operator and trainer
Human Resources Manager
Fisher Athletics
Salisbury, NC
07.2023 - 05.2024
- Efficient in several HRIS systems. Kronos, ADP, Heartland
- Develop and implement HR policies and training
- Create Excel Spreadsheets and Analyze Data
- Arrange Travel and Catering for Clients and Management Meetings for 125 people
- Manage company credit cards and expense reports for COO and leadership
- Coordinate Calendar and travel for CEO and VP
- Organize and develop presentations for corporate meetings
- First point of contact for all corporate related inquiries
- Manage all conference rooms and on-site meetings for executive team and customers
- Order and organize all office and safety supplies for employees
- Efficient in IFS purchasing processes
- Message distribution for various communications as requested
- Manage all Employee Engagement activities for 150-200 employees
- First point of contact for all employee issues including payroll, time clock, badges, uniforms and monthly training requirements
- Developed and implemented HR policies, procedures, and programs to ensure compliance with legal requirements and company standards
- Managed full-cycle recruitment process including sourcing, screening, interviewing, and onboarding of new employees
- Led training initiatives for managers and employees on topics such as diversity and inclusion, sexual harassment prevention, and effective communication
- Implemented performance management system to track employee goals, provide feedback, and conduct annual reviews resulting in improved employee engagement
- Administered benefits programs including health insurance plans, retirement savings accounts, and wellness initiatives
- Maintained accurate employee records in compliance with state and federal regulations
- Collaborated with department heads to develop workforce planning strategies aligned with business objectives
- Conducted investigations into employee complaints or policy violations ensuring fair resolution while minimizing legal risks
- Developed compensation structures based on market research to attract top talent while maintaining internal equity
- Managed the implementation of HRIS software resulting in streamlined processes for payroll administration and reporting functions
- Coordinated employee recognition programs to foster a positive work environment and boost morale
- Ensured compliance with labor laws including FMLA leave requests, ADA accommodations etc.
- Led the implementation of a new performance management system resulting in improved goal alignment and feedback processes
- Collaborated with the finance department to develop an annual compensation budget aligned with market trends and business goals
- Organizes annual benefits open enrollment and monthly benefits enrollment sessions; responds to employee benefits questions.
- Maintains comprehensive HR records, including personnel files, disciplinary actions, FMLA, OSHA logs, and workers' compensation claims.
- Completes special projects assigned by the CEO, Director of HR and other members of the executive team.
- Oversee workplace safety program, including audiometric testing, GHS updates, emergency drills, OSHA compliance, and PPE usage; serves on the safety committee.
- Manages time clock systems configures new employee biometric profiles, updates schedules, and oversees PTO tracking.
Document Control Specialist/Payroll & Human Resources
Yates Construction
01.2021 - 06.2022
- Work with engineering to ensure all current drawings are uploaded and provided to the field.
- Transmit documents to the client
- Audit drawing and drawing logs
- Correspond with vendor on current drawing
- Keep accurate data on all transmittals and RFIs
- Data entry and presentation creation for all managers
- Managed Payroll and time off requests for over 500 employees.
- Coordinated employee benefits meeting
- Ensure that management is following State Employment regulations
- Recruit employees up to 1,200 employees
- Ensure timecards are correct for over 500 employees and review payroll for processing
- Adhere to California labor regulations
- Manage payroll team to work safely
- Manage per diem for over 500 employees
- Manage all employee meetings and events for 500-1200 employees
Executive Assistant/ HR Administrator
Agility Fuel Solutions
Salisbury, NC
07.2015 - 01.2021
- Assist HR with payroll and recruiting.
- Employee Engagement Coordinator
- Employee and Manager Development Coordinator
- Assist Accounting in billing and accounts receivable.
- Onboarding of new employees
- Buyer of parts and all consumables for a manufacturing facility.
- Arrange Travel and Catering for Clients and Management Meetings for 125 people.
- Manage company credit cards and expense reports for COO and leadership
- Coordinate Calendar and travel for CEO and VP
- Organize and develop presentations for corporate meetings.
- First point of contact for all corporate related inquiries.
- Resolve 400 or more Purchase Orders annually.
- Manage all conference rooms and on-site meetings for the executive team and customers.
- Provide Sales orders to managers and suppliers.
- Order and organize all office and safety supplies for employees.
- Plan transportation, meals, and lodging for corporate events
- Manage the custodial team for 2 shifts.
- Efficient in IFS purchasing processes.
- Communicate with Vendors on purchasing issues.
- Create Purchase Orders and provide them to suppliers.
- Message distribution for various communications as requested.
- First point of contact for all employee issues including payroll, time clock, badges, uniforms, and monthly training requirements.
- Maintain a confidential company credit card and expense report.
Office Manager
MUELLER SYSTEMS
Cleveland, NC
07.2019 - 08.2020
- Oversee day-to-day administrative functions of facility, including but not limited to data input, spreadsheet management, coding invoices, managing EHS and PPE supplies, reports for facility leadership, coordination of training and travel for events and management of supplies for facility-wide meetings
- Assist with recruitment, onboarding, employee engagement activities, data entry and compliance, first level HR and benefits support
- Development of Standard Operating Procedures (SOP's), updates to Quality/ISO Manuals and Seal procedures
- Manage employee uniforms/ESD Jackets, Safety Program, pool vehicles
- Payroll support for questions/issues and assist with clock/ID concerns
- Ensure filing and document retention systems are properly maintained
- Lead Plant Tours, distribute access cards, and maintain common areas of facility
- Oversee office equipment and maintenance contracts serve as primary point of contact for technical issues
- Support Sales team with presentations and meetings.
- Support Customer care with problem solving to meet customer needs.
- Spreadsheet management, coding invoices, managing EHS and PPE supplies, reports for facility leadership, coordination of training and travel for events and management of supplies for facility-wide meetings
- Assist with recruitment, onboarding, employee engagement activities, data entry and compliance, first level HR and benefits support
- Development of Standard Operating Procedures (SOP's), updates to Quality/ISO Manuals and Seal procedures
- Manage employee uniforms/ESD Jackets, Safety Program, pool vehicles
- Payroll support for questions/issues and assist with clock/ID concerns
- Ensure filing and document retention systems are properly maintained
Quality Specialist
Consolidated Metco
Cleveland, NC
01.2011 - 01.2015
- Increase sales by ensuring quality products arrive at the customer level
- Drastically decrease the yearly number of PPMs from 1000's yearly to under 100
- Implement quality processes
- Provide quality alerts for production
- Work closely with customer quality departments to resolve issues
- Preventing Shortages
Education
Bachelor of Science - Business Administration And Human Resource Management
UNC Charlotte
in ProgressSkills
- Payroll administration
- HR policy development
- Employee training and mentoring
- Regulatory compliance
- Data analysis
- Project management
- Effective communication
- Team building
- Dispute resolution
- Succession planning
- Performance appraisals
- FMLA compliance
- Labor law adherence
- Problem solving
- Change management
- Performance management
- Compensation and benefits administration
- Employee program development
- Workers' compensation management
- New employee orientation
- Staffing and recruiting expertise
- Procedure implementation and writing
- Exit interview facilitation
- Budget planning and oversight
- Internal investigations management
- Personnel relations strategies
- Records management systems
- HRIS proficiency
Timeline
Human Resources Manager
Meadowbrook Health and Rehabilitation Center
12.2025 - Current
Human Resources Generalist
Structure Medical
03.2024 - Current
Human Resources Manager
Fisher Athletics
07.2023 - 05.2024
Document Control Specialist/Payroll & Human Resources
Yates Construction
01.2021 - 06.2022
Office Manager
MUELLER SYSTEMS
07.2019 - 08.2020
Executive Assistant/ HR Administrator
Agility Fuel Solutions
07.2015 - 01.2021
Quality Specialist
Consolidated Metco
01.2011 - 01.2015
Bachelor of Science - Business Administration And Human Resource Management
UNC Charlotte