Brandy Montes
Lafayette,LA
Summary
To-Go Specialist with 4 years of experience in providing exceptional customer service and upselling techniques. Skilled in multitasking, phone etiquette, and maintaining cleanliness and food safety regulations. Successfully managed inventory levels and consistently met daily sales goals. A quick learner with strong problem-solving skills and a reliable team collaborator.
Overview
4
4
years of professional experience
Work History
To-Go Specialist
Silver Star
Bossier City, LA, USA
07.2020 - 08.2024
- Engaged customers in friendly conversation while providing exceptional service
- Utilized cash register to accurately process customer payments
- Communicated effectively with customers, kitchen staff, and management regarding any issues that arose during shifts
- Ensured all orders were packaged correctly prior to delivery or pickup
- Managed inventory levels by restocking shelves as necessary
- Successfully handled multiple tasks simultaneously while maintaining high standards of excellence
- Consistently met daily sales goals through upselling techniques
- Cleaned and sanitized work areas, equipment, and dishes
- Observed and enforced food safety regulations
Education
Master Of Psychology - Criminology
University of Louisiana At Lafayette
Lafayette, LASkills
- Strong multitasking
- Phone Etiquette
- Cleanliness
- Quick Learner
- Food handling
- Food Preparation
- Food Storage
- Food presentation
- Efficient Packaging
- Menu knowledge
- Money Handling
- Problem-Solving
- Reliability
- Team Collaboration
Timeline
To-Go Specialist
Silver Star
07.2020 - 08.2024
Master Of Psychology - Criminology
University of Louisiana At Lafayette