Brandy Saballegue
Port Orchard,WA
Summary
Experienced manager with a strong background in customer service, team leadership, and time management. Skilled in strategic planning, shift scheduling, and decision-making to keep service operations efficient and organized.
Overview
20
20
years of professional experience
Work History
Manager
Allbest Appiance Services
06.2025 - 10.2026
- Coordinated technician schedules and optimized daily service routes for appliance repair appointments.
- Managed customer service inquiries, resolving service issues and appointment changes promptly.
- Reviewed work orders for accuracy, completeness, and proper billing details.
- Monitored parts inventory and coordinated supply orders to prevent service delays.
- Trained staff on service procedures, safety standards, and customer communication expectations.
- Supervised job progress, ensuring timely completion of appliance installations and repairs.
- Communicated with vendors and clients to confirm parts availability and service requirements.
- Improved workflow consistency by standardizing dispatch, scheduling, and follow-up processes.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
Atbest Appliance
03.2007 - 06.2024
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Implemented cross-training programs for employees to enhance skill diversity. to maximize team agility and performance.
Education
GED -
Olympic College
Bremerton, WASkills
- Sales management
- Sales techniques
- Team leadership
- Strategic planning
- Decision-making
- Workforce management
- Time management
- Sales strategies
- Employee scheduling
- Operational efficiency
Timeline
Manager
Allbest Appiance Services
06.2025 - 10.2026
Manager
Atbest Appliance
03.2007 - 06.2024
GED -
Olympic College