Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Brandy Goff

Halethorpe,MD

Summary

Dedicated Automotive Technician 10+ years in service and repair. As well as experience in remote automotive diagnostics, programming and ADAS calibrations. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Automotive Diagnostic Specialist

AirPro Diagnostics
Jacksonville , FL
10.2023 - Current
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Searched within OE and aftermarket service and maintenance manuals to advise shops with repairs and diagnosis.
  • Used OE and universal scan tools and platforms to scan, diagnose, program and calibrate ADAS systems.
  • Utilized basic to moderate computer skills for day-to-day operations.

Automotive Technician

Bob bell ford
Glen Burnie, MD
08.2020 - 10.2023
  • Performed complex diagnostic tests on vehicles to identify and resolve mechanical, electrical and computer-related issues.
  • Diagnosed, repaired and maintained automotive systems such as engines, transmissions, brakes, steering and suspension.
  • Conducted routine maintenance services such as oil changes, lubrication and filter replacements.
  • Replaced worn or defective parts using power tools and hand tools.
  • Documented all service information accurately within the electronic database system.
  • Repaired various types of engine failures including head gaskets, timing belts, water pumps and fuel injectors.
  • Disassembled engine components to inspect for wear or damage then reassembled them correctly following manufacturer's instructions.
  • Researched technical bulletins issued by manufacturers in order to stay up-to-date on current technologies.
  • Educated customers on their vehicle's condition at the time of service or repair completion.
  • Maintained certifications and completed training on systems and components.

Automotive Technician

Wilkins Buick GMC
Glen Burnie, MD
11.2013 - 08.2020
  • Performed routine maintenance such as oil changes, tune-ups and brake repairs.
  • Repaired or replaced worn parts such as brakes, spark plugs and radiators.
  • Tested vehicle engines to identify malfunctions.
  • Replaced engine components including filters, belts, hoses and pumps.
  • Analyzed diagnostic codes generated by on-board computers to determine necessary repairs.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.

Education

Some College (No Degree) - Automotive Service Education Program

The Community College of Baltimore County
Catonsville, MD

Certification

  • Combined 70+ GM and FORD certifications

References

References available upon request.

Timeline

Automotive Diagnostic Specialist

AirPro Diagnostics
10.2023 - Current

Automotive Technician

Bob bell ford
08.2020 - 10.2023

Automotive Technician

Wilkins Buick GMC
11.2013 - 08.2020

Some College (No Degree) - Automotive Service Education Program

The Community College of Baltimore County
  • Combined 70+ GM and FORD certifications

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Brandy Goff