Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROBERT L. PETERS

Galloway

Summary


Results-driven diagnostic professional with proven track record in identifying and resolving complex issues in mechanical and electronic systems. Known for meticulous attention to detail and ability to collaborate effectively with team members, ensuring efficient and accurate outcomes. Consistently adaptable to changing project requirements, showcasing reliability and commitment to team success.

Overview

31
31
years of professional experience

Work History

Automotive Diagnostic Specialist

AirPro Diagnostics
02.2024 - Current
  • Brand Specialist for Honda/Acura performing remote diagnostics programming/calibration services for body shops across the country.
  • Work with shops to identify potential barriers that prevent successful calibrations.
  • Identifying underlying issues causing diagnostic trouble codes to set and assisting customers in resolving these issues.

Automotive Parts Specialist

Valley Ford (formerly Roush Ford)
02.2022 - Current
  • Oversee all internet parts sales
  • Manage wholesale parts accounts
  • Point person for all retail customer sales
  • Liaison between dealership and Ford to coordinate all back ordered parts

Night Shop Foreman

Lindsay Honda
11.2015 - 03.2021
  • Oversee team of 14 Technicians/Express Techs to assign work/ assist with diagnostic repair
  • General shop oversight to ensure all repair work was done correctly
  • Oversee safety concerns, escalate employee performance concerns to

Lead Auto Technician/Team Lead

Columbus Mitsubishi
02.2010 - 06.2015
  • Supervised and distributed work to team of 5 techs while ensuring that all repairs were completed correctly.
  • Oversee training of new technicians
  • Lead diagnostician for shop, awarded Mitsubishi Master Tech status, only one of 2 in Columbus area. Mitsu Electric car certified/ IMev

Master Automotive Technician

Import Direct Auto
04.2009 - 02.2010
  • Lead Master Technician for Auto repair shop specializing in Honda, Toyota, Acura and Lexus
  • Completed Carquest Hybrid Vehicle Training

Lead Technician for Shop

AAA Ohio Automobile Club
07.2003 - 07.2008
  • Tasked with running shop anytime store manager or service advisor was on vacation

Team Leader

Saturn of Columbus
02.2000 - 06.2003
  • Team Leader responsible to supervise 4-5 techs, new tech training
  • Obtained Saturn Master Auto Technician certification

Service Advisor/Service Manager

Sudden Sam’s Goodyear
09.1996 - 09.1996
  • When out
  • Began career as General Service Technician and worked to obtain master auto technician designation

Automotive Technician

Tansky’s Sawmill Toyota
07.1994 - 09.1996
  • Completed Toyota Vehicle Training Certificates

Education

Vocational School - Automotive Technology

Tolles Technical Center
Plain City, Ohio
01.1991

Skills

  • Account management
  • Sales
  • Store management
  • Automotive repair
  • Supervising experience
  • Customer service

Timeline

Automotive Diagnostic Specialist

AirPro Diagnostics
02.2024 - Current

Automotive Parts Specialist

Valley Ford (formerly Roush Ford)
02.2022 - Current

Night Shop Foreman

Lindsay Honda
11.2015 - 03.2021

Lead Auto Technician/Team Lead

Columbus Mitsubishi
02.2010 - 06.2015

Master Automotive Technician

Import Direct Auto
04.2009 - 02.2010

Lead Technician for Shop

AAA Ohio Automobile Club
07.2003 - 07.2008

Team Leader

Saturn of Columbus
02.2000 - 06.2003

Service Advisor/Service Manager

Sudden Sam’s Goodyear
09.1996 - 09.1996

Automotive Technician

Tansky’s Sawmill Toyota
07.1994 - 09.1996

Vocational School - Automotive Technology

Tolles Technical Center

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