Self-motivated small business owner with a proven track record in customer relations and operations management. Expertise in fostering client relationships and ensuring product excellence while promoting brand identity through effective marketing strategies.
Overview
14
14
years of professional experience
Work History
owner and baker
Brandy's Sweet Retreat, LLC
Sheffield Lake, Ohio
03.2013 - Current
Maintained inventory levels and ordered supplies for production needs.
Created engaging social media content to promote products and events.
Maintained relationships with existing clients by providing superior customer service.
Oversaw budgeting and financial management.
Identified new opportunities for growth, expansion, and diversification.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Developed strategic plans to increase profitability and efficiency.
Created marketing campaigns to attract new customers.
Implemented quality assurance processes to ensure product excellence.
Hosted special events to boost brand awareness and increase community engagement.
HR phone screener
Milton Hershey School
Hershey, Pennsylvania
06.2012 - Current
Screened applicants for enrollment into the residential program.
Collaborated with staff to assess applicant suitability for school community.
Communicated effectively with families throughout the screening process.
Participated in training sessions to enhance screening techniques and procedures.
Provided feedback to research team regarding participant demographics or other relevant information gathered during the screening process.
Recorded detailed notes regarding each screening session including any necessary changes or updates.
Organized paperwork according to established protocols and guidelines.
Worked collaboratively with other departments within the organization to ensure smooth operations of the recruitment process.