Brandy Williams-Jacobs
Modesto,CA
Summary
Well-qualified Community Director with proven success in improving operations and solving problems. A creative professional with over 10+ years in property management with equivalent years in an customer driven capacity. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Effectively performs with minimal supervision. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Community Director
Stone Brothers / VIP Apartment Management
2018.09 - Current
- Maintained documentation, wrote reports and tracked expenses using ResMan.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Built relationships with residents, families and community.
Property Manager
Zidan Management Group
2013.07 - 2018.02
- Responsible for the day to day operations of a 522 unit conventional property
- Performed move out walk through and processed statements
- Court preparation and filings
- Compiled, analyzed and explain financial reports
- Decreased delinquency
- Conserved a 98% occupancy
- Train, hire and lead new recruits
- Managed a staff of fifteen
- Established and maintained positive relationships with vendors
- Management
- Account Payable/AR
- Superior Customer Service
- Sales and Marketing
- Word, Excel, Yardi Voyager
- Increased NOI
Assistant Manager
Greystone Management
2012.02 - 2013.07
- Responsibilities involved billing and collection of rent
- Problem solving, oversee of leasing agent
- Trimmed delinquency 3% within 4 months, Maintained a 60% closing ratio
- Section 42
Leasing Director
Harmon Group, Properties
- Staffing Agency
- Assisted at various communities within Marion County
- DSI, Successfully generated and converted traffic for three communities
- Showing, processing and qualifying prospects
- Clarified lease documentation
- Conducted move in and move out inspections.
Education
High School Diploma -
Edward Shand High School
Oakland, CAGeneral Studies
Ivy Technical College
Indianapolis, INSkills
- Community Networking
- Lease File Audits
- Paperwork Processing
- Fair Housing Regulations Knowledge
- Capital Projects Management
- Guest Complaint Resolution
- Proficient with various software
Yardi
Resman
Outlook
Excel
Timeline
Community Director
Stone Brothers / VIP Apartment Management
2018.09 - Current
Property Manager
Zidan Management Group
2013.07 - 2018.02
Assistant Manager
Greystone Management
2012.02 - 2013.07
Leasing Director
Harmon Group, Properties
High School Diploma -
Edward Shand High School
General Studies
Ivy Technical College
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