Brandyce Cahill Hansen
Huntsville,AL
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Overview
15
15
years of professional experience
Work History
Substitute Teacher
Huntsville City Schools
10.2020 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Driver
Lyft
01.2018 - 07.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Claims Representative
Progressive Insurance
04.2016 - 01.2018
- Analyzed and addressed escalated claims to resolve issues quickly.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Updated claims system to track claim status and provide relevant information to other department.
- Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
- Followed up with customers on unresolved issues.
- Maintained accurate and up-to-date records of claim information for future reference.
Substitute Teacher
Killeen Independent School District
10.2011 - 10.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Manufacturing and Quality Assurance
Keytronic
01.2009 - 09.2011
- Performed root cause analysis to identify and resolve quality issues and defects.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
Education
Master of Arts - Education
American InterContinental University
Schaumburg, IL12.2012
Skills
- Activity Planning
- Activity Management
- Lesson Planning
- Records Management
- Behavior Modeling
- Positive Reinforcement
Timeline
Substitute Teacher
Huntsville City Schools
10.2020 - Current
Driver
Lyft
01.2018 - 07.2019
Claims Representative
Progressive Insurance
04.2016 - 01.2018
Substitute Teacher
Killeen Independent School District
10.2011 - 10.2015
Manufacturing and Quality Assurance
Keytronic
01.2009 - 09.2011
Master of Arts - Education
American InterContinental University
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