Brania Mendoza
Hemet,CA
Summary
Hardworking employee with 5+ years of customer service, multitasking, excellent cash handling experience and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Cashier
Morongo Casino
Cabazon, California
01.2026 - Current
- Trained new cashiers on restaurant opening and closing procedures.
- Managed cashier breaks to ensure uninterrupted service.
- Monitored inventory levels to maintain optimal stock availability.
- Executed order fulfillment efficiently to improve customer satisfaction.
- Addressed coworker concerns and collaborated with supervisors for effective resolution.
- Provided support at additional restaurants as needed.
Security Officer
Soboba Casino Resort
11.2025 - 02.2026
- Monitored casino premises to ensure safety and security of guests and staff.
- Patrolled facility grounds, parking lots, and perimeter areas to identify and address suspicious activities.
- Enforced casino policies and regulations to maintain a secure environment.
- Responded promptly to incidents, providing assistance and maintaining order.
- Escorted visitors throughout the facility to ensure their safety.
Temporary Warehouse Worker
EmployBridge
05.2019 - 01.2026
- Packaged clothing efficiently and accurately to meet delivery deadlines.
- Organized inventory for efficient retrieval, enhancing operational workflow.
- Inspected products for quality and reported discrepancies promptly.
- Maintained a clean, safe work environment in compliance with safety protocols.
- Collaborated with team members to achieve accurate order fulfillment and minimize errors.
- Conducted regular cycle counts to maintain accurate stock levels.
Cage Cashier
Soboba Casino Resort
10.2024 - 11.2025
- Facilitated winnings payouts and withdrawal transactions for guests, ensuring accuracy and satisfaction.
- Accurately counted large sums of money to ensure precision.
- Tracked and recorded all financial transactions in the system.
- Collaborated with coworkers to accurately count tips and provide necessary change for banks, promoting efficiency.
- Set up cassettes for managers to refill dispensers, reconciling returned cassettes for variance tracking.
- Resolved inquiries from guests and coworkers promptly, enhancing overall service experience.
Quick Service Attendant
Soboba Casino Resort
05.2024 - 10.2024
- Assisted guests with menu selections, addressing special dietary requests.
- Resolved customer complaints promptly, boosting customer satisfaction and loyalty.
- Trained new staff on customer service standards and operational protocols.
- Executed cash handling procedures, enhancing accuracy and efficiency in transactions.
- Facilitated breaks for team members as a busser, promoting operational flow.
Front Of The House Team
Panda Express
06.2021 - 03.2024
- Delivered customer service by addressing inquiries and resolving issues promptly.
- Trained new team members, facilitating quicker integration and operational readiness.
- Maintained a clean work environment by ensuring standards compliance.
- Handled cash transactions, including counting and reconciling registers.
- Managed daily drops with accuracy and timeliness.
- Opened and closed the store, supporting on-duty management activities.
Graveyard Cook
McDonald's
09.2019 - 05.2021
- Trained new team members on kitchen procedures and safety protocols to enhance team efficiency.
- Collaborated with team members to streamline kitchen operations, improving service flow.
- Prepared kitchen for next shifts to ensure readiness.
- Maintained cleanliness and organization of kitchen workspace throughout shifts.
- Assisted front team in managing operations, including packing orders and cashier duties.
Crew Member
Arby's
09.2017 - 02.2019
- Delivered excellent customer service by taking orders and resolving concerns promptly.
- Served food promptly to improve guest satisfaction and expedite service.
- Collaborated with team members to streamline kitchen operations and improve workflow.
- Handled cash transactions and prepared fried food items to ensure smooth service.
- Prepared food items in compliance with Arby's standards and safety protocols.
- Maintained cleanliness and organization of workstations and dining areas.
Education
High School Diploma -
Buena Park High School
Buena Park, CA05-2019
Skills
- Security monitoring
- Incident documentation
- Emergency response
- Report writing
- Cash handling
- Customer service
- Staff training
- Time management
- Adaptability
- Team collaboration
- Problem solving
- Quick learner
- RF scanner experience
Certification
- - Responsible Beverage Service,
- Food Handlers Card Riverside County,
Languages
Spanish
Timeline
Cashier
Morongo Casino
01.2026 - Current
Security Officer
Soboba Casino Resort
11.2025 - 02.2026
Cage Cashier
Soboba Casino Resort
10.2024 - 11.2025
Quick Service Attendant
Soboba Casino Resort
05.2024 - 10.2024
Front Of The House Team
Panda Express
06.2021 - 03.2024
Graveyard Cook
McDonald's
09.2019 - 05.2021
Temporary Warehouse Worker
EmployBridge
05.2019 - 01.2026
Crew Member
Arby's
09.2017 - 02.2019
High School Diploma -
Buena Park High School