Brant Thoman
Newnan,GA
Summary
Enthusiastic and reliable server who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Server
Vanzant's Steak, Seafood and Bar
Newnan, Georgia
03.2025 - Current
- Delivered exceptional customer service to enhance guest satisfaction in a busy steakhouse.
- Suggested menu items and wine pairings to elevate overall dining experience for guests.
- Managed multiple tables efficiently during peak dining hours.
Server
Lazy Dog Restaurant & Bar
Peachtree Corners, Georgia
05.2021 - 04.2025
- Explained menu items and suggested options, upselling premium items to increase sales and improve guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Executed opening and closing duties to maintain restaurant efficiency and prepare teams for customer service.
Crew Chief, Server
IHOP
Las Vegas, USA
05.2019 - 05.2024
- Managed team to ensure adherence to company standards and compliance requirements, fostering a consistent service environment.
- Implemented effective Covid-19 safety procedures, ensuring staff and customer well-being during operations.
- Oversaw daily operations of service team, delegating tasks and training new staff to enhance service delivery.
Banquet Captain, Server, and Bartender
Special Events Staffing
Pasadena, USA
03.2016 - 03.2019
- Supervised banquet staff to ensure seamless event execution and guest satisfaction.
- Coordinated setup and breakdown of event spaces for various functions and gatherings.
- Cultivated professional relationships with clients such as Walt Disney Studios' Rotunda Dining Room, Huntington Library and Botanical Gardens, and Wolfgang Puck Catering Co.
Education
High School Diploma -
La Cãnada High School
La Cãnada Flintridge, CA06-1992
Skills
- Table Service
- Order Management
- Safe Food Handling
- Wine pairing
- Guest Engagement
- Exceptional customer service
- Hospitality expertise
- Event Support
- Professional Appearance
Timeline
Server
Vanzant's Steak, Seafood and Bar
03.2025 - Current
Server
Lazy Dog Restaurant & Bar
05.2021 - 04.2025
Crew Chief, Server
IHOP
05.2019 - 05.2024
Banquet Captain, Server, and Bartender
Special Events Staffing
03.2016 - 03.2019
High School Diploma -
La Cãnada High School