Brantley Herndon
Camden,SC
Summary
Results-driven General Manager with a proven track record of success in overseeing operations between two store fronts. Recognized for enhancing efficiency, boosting sales, and fostering a high-performance team. Eager to leverage expertise and leadership in a new challenge, aspiring to own and elevate a dealership through strategic growth initiatives.
Overview
7
7
years of professional experience
Work History
General Manager
Santee Automotive
01.2022 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and keep us on a consistent 60 day turn for used cars.
- Developed and implemented strategies to increase sales and profitability.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Desk Manager
Nissan Sumter
02.2021 - 01.2022
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Responsible for structuring and submitting deals to various banks.
F&I Manager
Nissan Orangeburg
02.2020 - 02.2021
- Responsible for presenting the contract and all other necessary paperwork to the customer and having them sign to complete the car deal.
- Responsible for presenting and selling extended warranties to purchasing customer.
- Consistently led the entire group with a PRU of $2,488 and over 60% VSC penetration
Sales Manager
Herndon Chevrolet
01.2019 - 02.2020
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Director of Operations
Nephron Pharmaceuticals Corporation
01.2017 - 01.2019
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of production tasks.
- Ensured each department was following their SOP (standard operating procedure) for each step in the production process.
- Responsible for writing, editing and implementing specific quality and production processes to ensure we were compliant with FDA's guidelines.
- Led several FDA audits that resulted in little to no observations.
Sales Professional
Rick Hendrick BMW
12.2016 - 01.2017
- Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
- Served as a liaison between customers and service departments, ensuring seamless post-sale experiences.
Education
NADA Academy -
National Automobile Dealers Association
Tysons Corner, VA02.2021
Bachelor of Arts - Media Arts/Advertising
University of South Carolina - Columbia
Columbia, SC12.2016
Skills
- Business Development
- Account Management
- Vendor Sourcing
- Advertising and marketing
- Loss Prevention
- Customer Retention
- Customer Relationship Management
- Business Administration
- Operations Oversight
- Expense Control
- Financial Administration
- Sales expertise
- Skilled negotiator
- Effective leader
- Process Improvements
- Sales Analysis
Timeline
General Manager
Santee Automotive
01.2022 - Current
Desk Manager
Nissan Sumter
02.2021 - 01.2022
F&I Manager
Nissan Orangeburg
02.2020 - 02.2021
Sales Manager
Herndon Chevrolet
01.2019 - 02.2020
Director of Operations
Nephron Pharmaceuticals Corporation
01.2017 - 01.2019
Sales Professional
Rick Hendrick BMW
12.2016 - 01.2017
NADA Academy -
National Automobile Dealers Association
Bachelor of Arts - Media Arts/Advertising
University of South Carolina - Columbia
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