BRANWIN JONES
Portland
Summary
Highly motivated and professional with over 5 years of experience providing high-level support in the hospitality & sales. Proficient communicating with clientele base as well as team members professionally. Possess willingness to learn and excel in career with room for advancement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Night Auditor
Fairfield Inn & Suites
01.2022 - 01.2025
- Review the days records checking each file for accuracy
- Coordinate and with daytime attendants to document errors in need of correction before the nightly audit, or if there are tasks that day shifts were unable to complete
- Accuracy create client records and review records created ensuring an detail fields are complete
- Handle confidential information and documents with discretion and maintain their proper organization
- Safely balance tills and deposit all daily income into a single bank drop
Executive Assistant
T.H. Business Solutions
04.2018 - 02.2021
- Managed calendars, scheduled appointments, and arranged meetings and conferences
- Managed inventory and ordered sanitation tools/supplies, and other office materials lowering supply costs by 25% and still exceeding previous clientele satisfaction scores
- Handled confidential documents and payments maintaining their proper organization and ensuring all associates could quickly find paperwork when required
- Coordinated training of new employees & quality checking work before signing off on jobs
Front Desk Attendant
Residence Inn Portland North
Portland
05.2015 - 04.2018
- Assisted guest with check-in & check-out
- Conducted research and prepared local restaurant guides and local maps for highly requested information by visitors like local events, safe walking paths, and activities for all ages
- Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence
- Problem solved and handled complaints and unexpected maintenance issues, as well as occasional emergency situations calmly and using Marriott training protocol
Education
GED - with Honors
Clackamas Community College
Pre-Apprenticeship Certified -
Constructing Hope College of Construction
Associates of Applied Science - Study
Portland Community College
Skills
- Organizational skills
- Time management skills
- Communication skills
- Record keeping
- Detail-oriented
- Multitasking
- Budget management
- Financial document handling
Certification
- Microsoft Office Certifications: Excel, PowerPoint, Word, Access
- Over 60 Certifications for clerical & hospitality training from Marriott International
- First Aid Certified
Timeline
Night Auditor
Fairfield Inn & Suites
01.2022 - 01.2025
Executive Assistant
T.H. Business Solutions
04.2018 - 02.2021
Front Desk Attendant
Residence Inn Portland North
05.2015 - 04.2018
GED - with Honors
Clackamas Community College
Pre-Apprenticeship Certified -
Constructing Hope College of Construction
Associates of Applied Science - Study
Portland Community College