Braulio Amparan
Las Vegas,NV
Summary
Bringing bilingual communication skills and customer service expertise to roles involving mobile service coordination and technical support. Experienced in setting appointments, handling hazardous chemicals safely, and delivering effective solutions across diverse settings. Capable of operating heavy-duty vehicles and machinery with precision and care.
Overview
10
10
years of professional experience
Work History
Mobile Service Technician/ Coordinator
Friendly Ford
09.2021 - 03.2026
- Set appointments and provide excellent customer service skills when performing routine maintenance and safety recalls at customer's residence or place of business.
- Drive heavy duty Transit vehicle to various locations in the Las Vegas valley and Pahrump as well as safely handling equipment and chemicals
Parts Sales Associate
Car Quest
10.2020 - 09.2021
- Assist customers in finding and selecting the correct automotive parts, providing detailed information on customer inquiries, process sales, and manage available parts inventory.
- Work with outside vendors and suppliers, receive shipments and assist with other store duties.
Biohazard Tech
BIO ONE
01.2020 - 09.2020
- Safely remove and decontaminate hazardous materials such as blood, bodily fluids, and other potentially infectious substances from a contaminated area.
- Remove or replace damaged items like carpets, flooring, or wall sections that cannot be effectively cleaned or sterilized as well as prep areas for mold remediation/treatment
Convention Apprentice
Teamsters Local 631
05.2017 - 12.2019
- Assemble exhibit structures according to desired blueprints and plans along while ensuring all exhibit structures meet required standards.
- Disassemble exhibits, load onto pallets/skids and operate forklift to deliver crates to designated loading areas.
Cable Installer
Cox Communications
03.2016 - 05.2017
- Educate customers about their services, explaining installation procedures, and addressing customer concerns.
- Installing cable equipment, including boxes, modems, and wiring along with maintaining and repairing cable systems, and troubleshooting technical issues.
Education
Highschool Diploma -
Western HS
Las Vegas, NV06-2013
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Advanced Technical Institute of Las Vegas
Las Vegas, NV08-2021
Skills
- Time management
- Attention to detail
- Effective communication/ customer service skills
- Ability to work independently and effectively
- Ability to safely handle hazardous chemicals
- Teamwork
Timeline
Mobile Service Technician/ Coordinator
Friendly Ford
09.2021 - 03.2026
Parts Sales Associate
Car Quest
10.2020 - 09.2021
Biohazard Tech
BIO ONE
01.2020 - 09.2020
Convention Apprentice
Teamsters Local 631
05.2017 - 12.2019
Cable Installer
Cox Communications
03.2016 - 05.2017
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Advanced Technical Institute of Las Vegas
Highschool Diploma -
Western HS