Braxton Cooney
Carlisle,AR
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
Certification
Work History
Customer Service Cashier
City Market
Carlisle, AR
05.2023 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
Business Technology
Arkansas State University - Beebe
Beebe, ARSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Customer Complaint Resolution
- Cash Management
- Product Knowledge
- Refund handling
- Merchandise Restocking
- Customer Assistance
- Reliable and Responsible
- Honest and Dependable
Certification
Microsoft office
Timeline
Customer Service Cashier
City Market
05.2023 - 08.2023
Business Technology
Arkansas State University - Beebe