Braxton Dozier
On Site Service Representative
Wetumpka,AL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
8
years of professional experience
17
17
years of post-secondary education
1
1
Certification
Work History
On-Site Service Representative
Grainger
01.2022 - Current
- Enhanced operational efficiency for clients through timely and accurate inventory management.
- Collaborated with cross-functional teams to provide comprehensive support for customer needs.
- Conducted thorough assessments of site requirements, providing tailored recommendations based on unique situations.
- Contributed to company growth by identifying new business opportunities within existing accounts.
- Maintained up-to-date knowledge of industry trends, ensuring the delivery of best-in-class service offerings to customers.
- Boosted customer relations with proactive solutions tailored specifically to their individual needs.
Estimator / Sales
Claridge Products & Equipment
9 2020 - Current
- Quote Projects for Dealers, Review Architectural Drawings, Complete Takeoffs for Material We Can Provide, Reviewed Specifications for Material Needed, Directly Bid Projects to General Contractors Located in My States That I Cover, Help Customers Achieve Their Wants/Needs by Offering Them a Range of Our Many Products
CSR / Domestic Operations
XPO Logistics
12.2019 - 09.2020
- LTL Logistics, Bill & Trace Freight Shipments, Process Bills & Deliveries, Daily Use of Microsoft Tools, Handle Overage, Shortage, Damaged, and Canadian Shipments, Daily Yard Checks of Tractors and Trailers, Handled Fuel Actualization to Keep Current
Operations Clerk
AAA Cooper Transportation
03.2018 - 12.2019
- LTL Logistics, Bill Freight Shipments, Trace Freight Shipments, Process Bills and Deliveries
Sales Associate / Lumber Yard Assistant Manager
Marvin's Building Materials
11.2016 - 03.2018
- Customer Service, Inventory, Receiving / Stocking
Education
Business -
Auburn University At Montgomery
Montgomery 05.2001 - 05.2018
Skills
Problem Solving
Time Management
Positive Attitude
Well Versed in Computer Technology
Project estimation and bidding
Analytical Thinking
Team Collaboration
Relationship Building
Certification
Microsoft Office Specialist Certification, 05/2017, Present
Timeline
On-Site Service Representative
Grainger
01.2022 - Current
CSR / Domestic Operations
XPO Logistics
12.2019 - 09.2020
Operations Clerk
AAA Cooper Transportation
03.2018 - 12.2019
Sales Associate / Lumber Yard Assistant Manager
Marvin's Building Materials
11.2016 - 03.2018
Business -
Auburn University At Montgomery
05.2001 - 05.2018
Estimator / Sales
Claridge Products & Equipment
9 2020 - Current
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