Braxton Few
Bixby,Bixby
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations. I am open minded and always looking forward to learn new thing, as im a fast learner. I have mostly done ranch work my whole life but have customer service experience and love to communicate with the public. My job that I currently have I absolutely love but but unfortunately am now making enough to support myself.
Overview
3
3
years of professional experience
Work History
Receptionist
Horizon Animal Hospital
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
Customer Service Representative
Lowes Home Improvment
11.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Ranch Hand
Bar XIX Ranch
08.2022 - 02.2023
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Worked horses
- Tacked horses
- fed and did barn chores
Education
GED -
Bixby Highschool
Bixby, OK05-2020
Skills
- Organization skills
- Active listening
- Physical strength
- Time management
- Critical thinking
- Telephone skills
- Customer relations
- Data entry
- Problem resolution
- Verbal and written communication
- Call center experience
- Team player
- Complaint handling
- Microsoft Excel
- Appointment scheduling
- Microsoft outlook
Timeline
Receptionist
Horizon Animal Hospital
09.2024 - Current
Customer Service Representative
Lowes Home Improvment
11.2022 - 12.2023
Ranch Hand
Bar XIX Ranch
08.2022 - 02.2023
GED -
Bixby Highschool
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