Summary
Overview
Work History
Education
Skills
Timeline
Generic

Braxton Heise

Buckeye,AZ

Summary

Property manager with extensive experience in Airbnb operations, specializing in budget management and conflict resolution. Enhanced tenant satisfaction through strategic communication and relationship development. Proven leadership in staff supervision and maintenance coordination, driving operational efficiency and service quality. Dedicated to creating positive environments and meeting client objectives.

Overview

8
8
years of professional experience

Work History

Airbanb Property Manager

Private Individual
Scottsdale, AZ
03.2023 - 04.2025
  • Resolved tenant complaints promptly, maintaining high levels of customer satisfaction.
  • Addressed inquiries through active listening and open-ended questioning techniques to resolve issues.
  • Developed strong relationships with owners and tenants to reduce conflicts.
  • Drafted and monitored budgets for maintenance and operations effectively.
  • Supervised property staff directly to ensure operational efficiency.

Airbnb Cleaner

Private Client
Scottsdale, Arizona
01.2019 - 03.2023
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Sanitized frequented areas and equipment using approved supplies.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.

Landscaper

Self Employed Web
Avondale, Arizona
09.2017 - 04.2019
  • Planned and designed landscaping projects aligned with customer preferences and needs.
  • Executed garden decorations using stones and plants to enhance aesthetics.
  • Operated machinery, including bobcats and tractors, for efficient project execution.
  • Transported plants, turf, and materials to designated areas for installation.
  • Adhered to landscaping designs for optimal placement of sod, flowers, and foliage.

Education

High School Diploma -

Avondale High School
Avondale, AZ
05-2008

Skills

  • Property management
  • Budget management
  • Customer service
  • Conflict resolution
  • Staff supervision
  • Maintenance coordination
  • Team building
  • Time management
  • Effective communication
  • Work planning

Timeline

Airbanb Property Manager

Private Individual
03.2023 - 04.2025

Airbnb Cleaner

Private Client
01.2019 - 03.2023

Landscaper

Self Employed Web
09.2017 - 04.2019

High School Diploma -

Avondale High School

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