Braxton Mills
Chicago,IL
Summary
Strategic-thinking sales professional with about two years experience in building relationships, retaining top accounts and growing profit channels. Hardworking and resilient with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Carrier Sales Representative
Capstone Logistics LLC.
Chicago, IL
01.2024 - 05.2025
- Collaborated with team members to develop innovative strategies for expanding the company''s carrier network.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Monitored market trends to identify new business opportunities, leading to increased sales revenue.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
Carrier Sales Representative
Transportation One
Chicago, IL
11.2021 - 07.2023
- Negotiated rates with carriers and communicated details to sales team
- Developed and implemented strategies to increase sales volume
- Tracked shipments from pickup to delivery, communicating accurate load information with carrier
- Developed relationships with key customers by providing excellent service and support
- Responded promptly to inquiries from customers via telephone or email
Call Center Supervisor
Center for Covid Control
Rolling Meadows, IL
07.2021 - 11.2021
- Coached team members on metrics and consumer experience behavior identification to improve satisfaction ratings
- Updated customer accounts, addresses and contact information within call management databases
- Answered, screened and processed high volume of calls daily with call management system and web-based communications
- Assisted customers in navigating webpages for online purchases or account setup
- Trained and supervised new employees to increase team productivity and service
Valet Driver
Oak Park Country Club
Oak Park, IL
08.2019 - 08.2020
- Greeted customers upon arrival, provided assistance with luggage and other items
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth
Education
High School Diploma -
Naperville North
Naperville, IL05.2019
Skills
- Organization
- Problem solving
- Time management
- Negotiation
- Multi tasking
- Strong communication
- Relationship building
Timeline
Carrier Sales Representative
Capstone Logistics LLC.
01.2024 - 05.2025
Carrier Sales Representative
Transportation One
11.2021 - 07.2023
Call Center Supervisor
Center for Covid Control
07.2021 - 11.2021
Valet Driver
Oak Park Country Club
08.2019 - 08.2020
High School Diploma -
Naperville North