Kaylee Foster
Schuylerville,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Team-oriented and ready to help.
Overview
6
6
years of professional experience
Work History
Carrier Sales Representative
Shaker Logistics
Waterford, NY
05.2023 - 10.2023
- Collaborated with team members to develop innovative strategies for expanding the company''s carrier network.
- Provided ongoing support for clients throughout the shipment process, including notification of any changes or delays in transit times as needed.
- Effectively managed high volume of inbound and outbound calls, ensuring timely responses to customer inquiries.
Service Leader
Hannaford
Greenwich, NY
10.2020 - 04.2023
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
Receptionist
Olde Saratoga Inn
Schuylerville, NY
01.2018 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Schuylerville High School
Schuylerville, NY06.2019
Skills
- Customer Service
- Problem-solving abilities
- Professional telephone demeanor
- Organization
- Computer Proficiency
- Time Management
Timeline
Carrier Sales Representative
Shaker Logistics
05.2023 - 10.2023
Service Leader
Hannaford
10.2020 - 04.2023
Receptionist
Olde Saratoga Inn
01.2018 - 09.2020
High School Diploma -
Schuylerville High School