Dixon Weathers
Chicago,IL
Summary
Seeking new employment with a company that can benefit from my expertise in the logistics industry as a results-driven professional. Experienced customer service professional bringing Five years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Carrier Sales Representative
Echo Global Logistics
01.2019 - 06.2023
- Developed new and grew long term existing carrier relationships while maintaining an overall average of above 20% profit margin
- Mastered market trends and seasonality to negotiate transportation rates and determine availability to improve transportations costs, transit times and improve customer service
- Navigated Echo’s proprietary software to manage daily operational tasks such as tracking shipments, invoicing, and account management
- Collaborated on critical initiatives and drove new account growth while attending educational programs to stay up to date on the industry, market, and business.
Material Coordinator
Kenco Logistics
01.2017 - 01.2019
- Initiated and resolved substandard warehouse processes though lean lighthouse events resulting in new warehouse processes and storage
- Increased customer satisfaction by reducing discrepancy errors through initiating a checklist for daily order processes
- Negotiated new terms of delivery times for warehouse inventory to ensure orders were completed on-time and correctly.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Owner & Operations Manager
01.2016 - 01.2019
- Created and developed and entrepreneurial auto appearance business overseeing all aspects of the business including hiring and training, all business finances, marketing, and customer service
- Successfully build and maintained a strong relationship with one of the largest car dealerships in the area
- Maintained all bookkeeping including labor, expenses, customer invoices, accounts receivable, accounts payable to a chive a 36% profit margin.
Education
Bachelor of Business Administration - Advertising & Promotion
Haworth College OfBusiness Western Michigan University
2016
Skills
- Customer Service
- Analytical Thinking
- Client Relations
- Complex Negotiations
- DOT Requirements
- Business Development and Planning
- Lead Generation
- Customer Relationships
- Verbal and Written Communication
Timeline
Carrier Sales Representative
Echo Global Logistics
01.2019 - 06.2023
Material Coordinator
Kenco Logistics
01.2017 - 01.2019
Owner & Operations Manager
01.2016 - 01.2019
Bachelor of Business Administration - Advertising & Promotion
Haworth College OfBusiness Western Michigan University