Yesenia Velasquez
North Hollywood,CA
Summary
Carrier sales professional with significant expertise in logistics and client management. Proven track record of optimizing delivery routes and improving service quality through strategic coordination. Highly collaborative team player, adaptable to changing requirements with strong negotiation and customer service skills.
Overview
27
27
years of professional experience
Work History
Carrier Sales Representative
Boa Logistics
09.2020 - 09.2024
- Mentored junior team members in best practices for negotiating rates, building relationships with carriers, and providing exceptional customer service.
- Monitored market trends to identify new business opportunities, leading to increased sales revenue.
- Utilized advanced software tools for tracking shipments, managing accounts, and analyzing data for informed decisionmaking.
- Coordinated transportation schedules to ensure timely deliveries and meet client expectations.
- Provided ongoing support for clients throughout the shipment process, including notification of any changes or delays in transit times as needed.
- Enhanced company reputation by providing exceptional service to both customers and carriers alike.
- Serviced existing accounts on regular basis to maximize revenue.
Carrier Sales Representative
BlueGrace Logistics
08.2016 - 04.2020
- Monitored market trends to identify new business opportunities, leading to increased sales revenue.
- Utilized advanced software tools for tracking shipments, managing accounts, and analyzing data for informed decisionmaking.
- Coordinated transportation schedules to ensure timely deliveries and meet client expectations.
- Provided ongoing support for clients throughout the shipment process, including notification of any changes or delays in transit times as needed.
- Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
- Serviced existing accounts on regular basis to maximize revenue.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Zone Manager
Ardwin Freight
03.2004 - 09.2013
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
- Developed strong working relationships with vendors to negotiate favorable contracts and secure timely deliveries of goods.
- Tracked shipments
- Posted and covered loads.
- New carrier set ups and contracts
HR Employee
Sears Roebuck
03.1998 - 09.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Interviewed and recruited new hires and conducted new hire orientations
- Printed and monitored sales commission reports
- Payroll
Education
Designation - Global Logistics Specialist
Cal State Long Beach
Long Beach04-2013
High School Diploma -
Allen Daily High School
Glendale06-1998
Skills
- Strong negotiation skills
- Goal-oriented mindset
- Logistics knowledge
- Market research abilities
- Performance Tracking
- Freight industry understanding
- Cross-functional coordination
- Teamwork and Collaboration
- Transportation regulations awareness
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Listening Skills
- Problem-solving abilities
- Reliability
- Team Leadership
- Decision-Making
- Relationship Building
- Customer Relations
- Self Motivation
- Interpersonal Skills
- Multitasking Abilities
- Conflict Resolution
- Goal Setting
Languages
Spanish
Native or Bilingual
Timeline
Carrier Sales Representative
Boa Logistics
09.2020 - 09.2024
Carrier Sales Representative
BlueGrace Logistics
08.2016 - 04.2020
Zone Manager
Ardwin Freight
03.2004 - 09.2013
HR Employee
Sears Roebuck
03.1998 - 09.2000
Designation - Global Logistics Specialist
Cal State Long Beach
High School Diploma -
Allen Daily High School
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