Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Braxton White

Sugar Land,Texas

Summary

Results-driven and dedicated Hospitality Supervisor with over 4 years of experience in marketing, management, and customer service. With distinguished performance and consistently exceeding company and customer satisfaction, I accomplish whatever I put my mind to and make sure that any personal and team goals are met.

Overview

5
5
years of professional experience

Work History

Server / Bartender

Star Cinema Grill
Missouri City, Texas
06.2019 - 06.2023

Hospitality Supervisor

Star Cinema Grill
Missouri City, TX
06.2023 - Current
  • Listened carefully to customer requests and created personalized meal and food presentation, which improved sales
  • Incorporated interpersonal communication, time management decision making in all positions of store operations such as Bar, Kitchen and various other FOH responsibilities
  • Managed and created scheduling for new hires to ensure optimization of labor and marketing efforts are upheld to the highest standard and in a timely manner
  • Trained new employees, sharing knowledge and expertise of meal preparation, plating, and food handling and taught proper procedures and strategies for success
  • Continually evaluated business operations to effectively align workflows for customer need and satisfaction
  • Ensured customer satisfaction was upheld using communication and problem-solving skills to resolve issues and provided an elevated customer experience to generate loyal clientele.

Education

BBA - Business Analytics

Benedictine University
Lisle, IL
05-2023

Skills

  • Management, Interviewing, and Hiring
  • Scheduling and Time Sheet Approval
  • Relationship Development
  • Marketing & Strategic Selling Techniques
  • Experienced in JAVA and SQL
  • Advanced in Microsoft Office applications
  • Excellent Time Management and Organization Skills
  • Effective Communication and Quick Problem Solving
  • Strong collaboration, teambuilding, and drive
  • Excellent leadership and Goal-oriented

Accomplishments

  • Benedictine University E-sports Member (Fall 2022-2023)
  • Captain of Benedictine University Football Team (2022 - 2023)
  • Worked as server / bartender for 3 years seasonally then was promoted to management a month after graduating college in May of 2023

Timeline

Hospitality Supervisor

Star Cinema Grill
06.2023 - Current

Server / Bartender

Star Cinema Grill
06.2019 - 06.2023

BBA - Business Analytics

Benedictine University

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Braxton White