Braxton Williams
Salt Lake City,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Valet Supervisor
Propark Mobility
Park City, UT
11.2024 - Current
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Communicated effectively with customers regarding their vehicles, parking fees.
- Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Managed VIP arrivals and departures with smooth and professional approach.
- Monitored the performance of team members to ensure quality service was provided to customers.
- Coached team members to consistently exceed superior customer service standards.
Retail Sales Associate
Walmart
Heber City, UT
03.2024 - 11.2024
- Addressed customer questions and concerns regarding products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
Driver Manager
Shuttle Right
Roosevelt, UT
04.2022 - 09.2023
- Kept digital logs updated with cars, locations and special customer information.
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
- Directed drivers to parking spots.
- Cleaned interior and exterior of vehicles while parked at facility.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Coordinated team of shuttle drivers handling car parking needs for regular customers and special events.
- Ensured payment was collected from customers before returning keys or releasing vehicles.
Receptionist
American Insight Tax Service
Roosevelt, UT
01.2020 - 04.2023
- Greeted and directed clients to appropriate personnel and answered large number of calls and emails daily.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Developed and maintained a filing system for essential documents, improving office organization.
Education
High School Diploma -
Ashley Valley Adult Education
Vernal, UT05-2024
Skills
- Professional appearance
- Multitasking proficiency
- Customer service and support
- Cash handling expertise
- POS system operations
- Attention to detail
- Verbal and written communication
- Punctual and reliable
Affiliations
- Photography
- Hiking
- Kayaking
- Mountain Biking
- Keeping Houseplants
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- Utah Driver's License
- Utah Alcohol Seller's Certification
References
References available upon request.
Timeline
Valet Supervisor
Propark Mobility
11.2024 - Current
Retail Sales Associate
Walmart
03.2024 - 11.2024
Driver Manager
Shuttle Right
04.2022 - 09.2023
Receptionist
American Insight Tax Service
01.2020 - 04.2023
High School Diploma -
Ashley Valley Adult Education