Results-driven professional with experience in managing daily operations and optimizing workflows. Skilled in decision-making, task delegation, and goal setting, with a focus on improving team performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Discount Tire
Overland Park, KS
11.2024 - 02.2026
Assisted in managing daily operations to ensure efficient workflow and customer satisfaction.
Supported training initiatives for new team members, enhancing overall service quality and teamwork.
Collaborated with team leads to monitor inventory levels and optimize stock management processes.
Implemented standard operating procedures, improving accuracy in tire installation and maintenance services.
Tire Technician
Discount Tire
Shawnee, KS
08.2022 - 11.2024
Conducted tire installations and rotations efficiently to ensure vehicle safety and performance.
Diagnosed tire issues using specialized equipment and tools to provide accurate solutions.
Maintained inventory of tires and related products, ensuring availability for customers.
Assisted customers with tire selection, providing expert advice based on needs and vehicle specifications.
Order Picker
Target
Shawnee, KS
02.2021 - 06.2022
Operated pallet jacks and forklifts to efficiently move products within warehouse.
Selected and picked merchandise accurately for customer orders, ensuring timely fulfillment.
Maintained inventory accuracy through regular cycle counts and quality checks.
Collaborated with team members to streamline order processing workflows.
Sales Associate
Advanced Auto Parts
Kansas City, KS
03.2019 - 03.2021
Enhanced customer satisfaction through personalized service and product recommendations.
Managed inventory levels, ensuring optimal stock availability for seamless operations.
Trained new associates on sales techniques and company policies to improve team performance.
Resolved customer inquiries and complaints effectively, fostering long-term relationships.