Brayan Hernandez
Walmart
Duluth,GA
2
Languages
2
years of professional experience
Hardlines Team Lead at Walmart with a track record in retail operations and employee training. Improved store performance through merchandising strategies and collaborative teamwork. Committed to delivering exceptional customer service while promoting a culture of continuous improvement among team members.
Work History
Hardlines Team Lead
1 Year 6 Months- Trained and mentored team members on product knowledge and customer service best practices.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted customers with locating merchandise and providing product information.
- Collaborated with other department leads to drive cross-functional initiatives that boosted overall store performance.
- Established clear performance expectations for team members, conducting regular evaluations and providing constructive feedback to foster continuous improvement.
Education
High School Diploma
Skills
Retail operations
Merchandising strategies
Sales floor support
Employee training
Customer service
Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Hardlines Team Lead
Walmart
02.2025 - CurrentRead More
Discovery High School
High School Diploma
Read More