Jason Mason
Burlington
Summary
Dynamic leader with strong skills in inventory management and safety protocols. Proven ability to supervise teams and implement strategies that improve workflow efficiency and maintain high standards of quality and service.
Overview
29
29
years of professional experience
Work History
Hardlines Team Lead
Walmart
Keyser
05.1997 - Current
- Supervised hardlines associates to optimize workflow and enhance productivity.
- Trained team members on product knowledge and customer service best practices.
- Coordinated inventory management to maintain optimal stock levels and organization.
- Assisted in merchandising displays to boost product visibility and appeal.
- Implemented safety protocols to ensure a secure working environment.
- Resolved customer inquiries and complaints with effective communication skills.
- Monitored sales trends to identify opportunities for improved product placement.
- Conducted regular performance reviews to support team development and growth.
Service Manager
Walmart
Keyser
05.2007 - 01.2021
- Managed garage, trained service technicians to meet company standards and enhance service quality.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Monitored service performance metrics to pinpoint improvement opportunities and elevate service delivery.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Established and enforced safety protocols, ensuring compliance and fostering a safe working environment.
Education
High School Diploma -
Keyser High School
Keyser06-1996
Welding
Mineral County Vocational Center
Keyser, WV06-1996
Skills
- Inventory management and optimization
- Retail metrics and goals
- Workflow efficiency
- Loss prevention strategies
- Safety protocols and security practices
- Problem solving and quality assurance
- Detail orientation
- Organizational skills
- Multitasking abilities
Timeline
Service Manager
Walmart
05.2007 - 01.2021
Hardlines Team Lead
Walmart
05.1997 - Current
High School Diploma -
Keyser High School
Welding
Mineral County Vocational Center