Laura Howard

Clarified employee expectations to enhance overall performance.

Participated in regular leadership meetings to provide updates on team progress

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Completed day-to-day duties accurately and efficiently.

• Trained new staff in relevant processes and procedures.
• Delegated tasks appropriately according to individual skill sets.
• Conduct an accurate RFID scan on Salesfloor and the backroom.
• Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
• Held regular one-on-one coaching sessions with staff members to encourage personal development.

• Executed planograms to optimize department layouts and execute resets
• Manage inventory levels to ensure optimal stock availability
• Ensure accurate merchandise counts to maintain inventory integrity
• Attend regular safety meetings.

• Greeted customers and provided exceptional customer service
• Pick merchandise from the backroom and maintain the sales floor in stock.
• Process damages, and conduct markdown efficiently
• Conduct department price changes