Summary
Overview
Work History
Education
Skills
Languages
Interests
Hobbies and Interests
Timeline
Generic

Brayan Olais

Riverside,United States

Summary

Dedicated. Motivated. Eager Ready to show the skills that I have gained to thrive in a professional work environment and pick up new ones along the way. With experience in an office work environment and retail setting I can engage and connect with people in a pleasant yet professional manner. I'm a Policy and compliance oriented worker who likes to make sure work is done correctly

Overview

8
8
years of professional experience

Work History

Assistant Manager

Regional Finance
09.2022 - Current
  • Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
  • Managed multiple task i.e incoming calls, emails, and give coworker assistance within a fast but orderly manner
  • Maintain office cash with accuracy and proper security.
  • Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.
  • Provide exceptional service to all customers.
  • Minimize delinquent debt through calling customers and collecting on past-due accounts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.

Team Lead

Target
10.2017 - 06.2022
  • Deliver Exceptional Customer Service to guests
  • Managed daily operations, including scheduling, assignments, and performance evaluations, to ensure team efficiency and goal attainment.
  • Acted as a liaison between upper management and team members to convey goals, expectations, and feedback effectively.
  • Address and resolve escalated bill disputes from consumers

Education

Bachelors Degree - Political Science

University of California, Santa Cruz
Santa Cruz, CA
06-2022

Associates Degree - Political Science (ADT)

Riverside City College
Riverside, CA
10.2020

Associate of Arts - Communications

Riverside City College
Riverside, CA
10.2022

Skills

  • Excellent written and verbal communication skills

  • Proven ability to multi-task

  • Knowledge of how to use Excel and Outlook

  • Methods and techniques of research, and statistical analysis

  • Able to effectively work individually and with groups

  • Compliance

  • Negotiation

  • Staff training and development

Languages

English - Expert
Spanish - Proficient

Interests

Explore new foods

Hobbies and Interests

Watching Movies, Reading, Spending time with Family, Hiking

Timeline

Assistant Manager

Regional Finance
09.2022 - Current

Team Lead

Target
10.2017 - 06.2022

Associate of Arts - Communications

Riverside City College

Bachelors Degree - Political Science

University of California, Santa Cruz

Associates Degree - Political Science (ADT)

Riverside City College

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