Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brayan Serrano Avalos

Carlsbad,CA

Summary

Im 24 years old. I come from the dreamers act (DACA) meaning im giving the opportunity to make my career choices come true. Im currently enrolled in Cal state San Marcos trying to finish my bachelors in psychology with a subplan in sociology and anthropology. I've accomplished my associates degree in psychology at my previous community college . Im eager to find a starting job were i can learn more about becoming a ABA technician and get experience. I choose this career path because i have a younger brother who suffers from speech disorder and was diagnosed with autism as well. My goal is to learn and most importantly help other families.

Overview

7
7
years of professional experience

Work History

Sales Associate

Puma
11.2020 - Current
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Sales Associate

Big 5 Sporting Goods
08.2017 - 11.2020
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Education

Bachelor of Science - Psychology

California State University - San Marcos
San Marcos, CA
05.2025

Associate of Science - Psychology

Miracosta College
Oceanside, CA
05.2023

Skills

  • Time Management
  • Teamwork and Collaboration
  • Reliable and punctual
  • Goal-Oriented
  • Multi-tasking strength
  • Conflict Resolution
  • Verbal/written communication
  • Problem-solving skills
  • Excellent people skills
  • Outgoing Personality
  • Listening Skills
  • Complex Problem-Solving
  • Problem-Solving
  • Customer Assistance
  • Engaging with Diverse Customers
  • Excellent Communication
  • Team Cooperation
  • Staff Support
  • Multitasking
  • Organization

Accomplishments

Quantitative Methods Project - called "The relationship between married adults in terms financial satisfaction and ideal of children want and have"


Timeline

Sales Associate

Puma
11.2020 - Current

Sales Associate

Big 5 Sporting Goods
08.2017 - 11.2020

Bachelor of Science - Psychology

California State University - San Marcos

Associate of Science - Psychology

Miracosta College

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Brayan Serrano Avalos