Summary
Overview
Work History
Education
Skills
Timeline
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Brayden Lock

Hutchinson,Kansas

Summary

  • Focused on going above and beyond to support team efforts and serve my community.
  • Motivated to continue to learn and grow as a professional, with a willingness to take on new responsibilities.
  • Seeking the opportunity to begin career.
  • Identifies and quickly closes any knowledge gaps to offer value to employer and team.

Overview

6
6
years of professional experience

Work History

Customer Solutions Associate

Portfolio Recovery Associates
05.2024 - Current
  • Receive inbound and outbound calls to manage multiple delinquent accounts for debt collection efforts
  • Work with debtors to create payment plans or negotiate settlements
  • Investigate account discrepancies and handle customer questions and complaints
  • Responsible for ensuring compliance with applicable laws and company policies

Lab Technician

SDK Laboratories
06.2022 - 06.2023
  • Utilized ICP equipment and SOPs to process samples, perform routine environmental testing, and assist in method validation
  • Worked with management to ensure testing and projects were completed on or before the due date
  • Maintained laboratory equipment and instrumentation
  • Prepared standard solutions and maintained inventory
  • Conducted other wet chemistry tests
  • Provided training, advice, and support to fellow techs

Sales Associate

Lowes Home Improvment
04.2020 - 01.2021
  • Helped customers locate products and checked store systems for merchandise at other sites
  • Enhanced product presentation and promotional material displays, working alongside retail representatives
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Solved customer challenges by offering relevant products and services

Grain Elevator Operator

Archer Daniels Midland Company
04.2019 - 10.2019
  • Required minimal oversight to complete tasks, meeting all deadlines and goals
  • Troubleshoot equipment, solved problems, and enhanced production process to meet production goals
  • Followed policies, procedures, and safety practices to promote workplace efficiency
  • Participated in seminars and additional training to expand knowledge and skills

Education

Bachelor of Science - Biology

Sterling College
Sterling, KS
12.2022

Skills

  • Multitasking Abilities
  • Aptitude for math and technology
  • Attention to detail
  • Teamwork and Collaboration
  • Written and verbal communication
  • Laboratory equipment management

Timeline

Customer Solutions Associate

Portfolio Recovery Associates
05.2024 - Current

Lab Technician

SDK Laboratories
06.2022 - 06.2023

Sales Associate

Lowes Home Improvment
04.2020 - 01.2021

Grain Elevator Operator

Archer Daniels Midland Company
04.2019 - 10.2019

Bachelor of Science - Biology

Sterling College

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Brayden Lock