Brayden Lock
Hutchinson,Kansas
Summary
- Focused on going above and beyond to support team efforts and serve my community.
- Motivated to continue to learn and grow as a professional, with a willingness to take on new responsibilities.
- Seeking the opportunity to begin career.
- Identifies and quickly closes any knowledge gaps to offer value to employer and team.
Overview
6
6
years of professional experience
Work History
Customer Solutions Associate
Portfolio Recovery Associates
05.2024 - Current
- Receive inbound and outbound calls to manage multiple delinquent accounts for debt collection efforts
- Work with debtors to create payment plans or negotiate settlements
- Investigate account discrepancies and handle customer questions and complaints
- Responsible for ensuring compliance with applicable laws and company policies
Lab Technician
SDK Laboratories
06.2022 - 06.2023
- Utilized ICP equipment and SOPs to process samples, perform routine environmental testing, and assist in method validation
- Worked with management to ensure testing and projects were completed on or before the due date
- Maintained laboratory equipment and instrumentation
- Prepared standard solutions and maintained inventory
- Conducted other wet chemistry tests
- Provided training, advice, and support to fellow techs
Sales Associate
Lowes Home Improvment
04.2020 - 01.2021
- Helped customers locate products and checked store systems for merchandise at other sites
- Enhanced product presentation and promotional material displays, working alongside retail representatives
- Provided positive first impressions to welcome existing, new, and potential customers
- Solved customer challenges by offering relevant products and services
Grain Elevator Operator
Archer Daniels Midland Company
04.2019 - 10.2019
- Required minimal oversight to complete tasks, meeting all deadlines and goals
- Troubleshoot equipment, solved problems, and enhanced production process to meet production goals
- Followed policies, procedures, and safety practices to promote workplace efficiency
- Participated in seminars and additional training to expand knowledge and skills
Education
Bachelor of Science - Biology
Sterling College
Sterling, KS12.2022
Skills
- Multitasking Abilities
- Aptitude for math and technology
- Attention to detail
- Teamwork and Collaboration
- Written and verbal communication
- Laboratory equipment management
Timeline
Customer Solutions Associate
Portfolio Recovery Associates
05.2024 - Current
Lab Technician
SDK Laboratories
06.2022 - 06.2023
Sales Associate
Lowes Home Improvment
04.2020 - 01.2021
Grain Elevator Operator
Archer Daniels Midland Company
04.2019 - 10.2019
Bachelor of Science - Biology
Sterling College
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