Brayden Milanoski
Millville,MA
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
1
1
year of professional experience
Work History
Cashier/Shelf Stocker
Brigidos Marketplace
06.2022 - 09.2022
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Shift Leader/Store Closer
Dunkin' Donuts
07.2021 - 12.2021
- Lead closing shifts, responsible for cleaning, organizing, and preparing the store for the next day's operations.
- Ensured the security of the building by counting and securing the profits of the day along with monitoring security cameras and setting the alarm for the night.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
Enrolled - Criminal Justice
Southern New Hampshire University
Hooksett, NH2028
High School Diploma -
Hopedale Jr Sr High School
Hopedale, MA06.2023
Skills
- Customer Assistance
- Communications Skills
- Team Collaboration and Leadership
- Operations Support
- Issue Resolution
- Cash Handling
- Security
- Jujitsu Training
Additional Information
FBI Teen Academy
Chelsea, MA 01/2024
- Leadership and Teamwork
Engaged in collaborative exercises and simulations that required effective communication and teamwork.
- Crisis Management
Developed the ability to remain calm and focused during emergencies, ensuring a composed and effective response.
- Surveillance Techniques:
Gained practical knowledge of surveillance techniques and technologies used in monitoring and assessing security situations.
- Investigative Skills / Tactics
Developed a keen eye for detail and the ability to connect seemingly unrelated pieces of information. Gathering evidence and interviewing witnesses.
Timeline
Cashier/Shelf Stocker
Brigidos Marketplace
06.2022 - 09.2022
Shift Leader/Store Closer
Dunkin' Donuts
07.2021 - 12.2021
Enrolled - Criminal Justice
Southern New Hampshire University
High School Diploma -
Hopedale Jr Sr High School
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