Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Brayden Minnich

Charleston

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving customer satisfaction, and driving positive outcomes.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Hurricane
04.2024 - Current
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Utilized POS system to receive and process customer payments.
  • Received and accurately processed customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Sandwich Artist

SUBWAY®Restaurants
Teays Valley
08.2023 - 02.2024
  • Assisted team members during peak hours when necessary.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Monitored temperature of freezers and coolers throughout shift.
  • Followed established procedures for handling money transactions accurately.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Delivered superior customer service focused on quality and meeting customer needs.

Education

High School Diploma -

Hurricane High School
Hurricane, WV
05-2025

Skills

  • Customer service
  • Food safety compliance
  • Cash handling
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Problem solving
  • Cleanliness

Affiliations

  • Much of my time is spent engaging in church activities. This could range from volunteering with vacation bible school to performing physically demanding activities such as table, chair, and box transportation - as well as setting up various event venues within the church.
  • A strong portion of off-time is spent playing various sports with groups of friends, including basketball and pickleball.
  • I have a strong passion for exercise science and human physiology; I spend much time watching informative videos and translating them to my personal exercise and workout routines.

Accomplishments

  • A-B Honor Roll across 9th-12th grade years.
  • Received a 4 on the AP United States History Exam
  • Accepted to The Ohio State University's Dunn Sport and Wellness Honors Program
  • Accepted to Marshall University's Scholar's Program

References

References available upon request.

Timeline

Barista

Starbucks
04.2024 - Current

Sandwich Artist

SUBWAY®Restaurants
08.2023 - 02.2024

High School Diploma -

Hurricane High School

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Brayden Minnich