Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brayden Russell

Plano

Summary

Dynamic, results-oriented professional with extensive experience in customer service and operations. Recognized for exceptional problem-solving abilities and effective time management skills. Proven track record of enhancing guest experiences through innovative solutions and a commitment to excellence. Eager to leverage expertise to contribute to organizational success and foster lasting client relationships. Passionate about creating positive environments that drive satisfaction and loyalty.

Overview

10
10
years of professional experience

Work History

Server

Silver Thai Cuisine
Allen, TX
05.2025 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took accurate food and drink orders from guests.
  • Delivered meals promptly while ensuring guest satisfaction.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Assisted in training new servers on menu knowledge and service standards.
  • Handled cash transactions and processed payments accurately.
  • Resolved guest complaints swiftly to enhance dining experiences.

Operations Manager

Adidas
Allen, Texas
11.2020 - 03.2025
  • Streamlined daily operational tasks to enhance back-of-house efficiency.
  • Coordinated inventory tracking using warehouse management systems.
  • Presented performance and productivity reports to supervisors.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Streamlined inventory management processes to enhance supply chain efficiency.
  • Led cross-functional teams to implement operational improvements and optimize workflows.
  • Developed training programs for staff to ensure adherence to safety protocols and operational standards.

Customer Service Representative

Dominos Pizza Inc.
Plano, Texas
08.2016 - 10.2017
  • Handle customer inquiries and resolved issues efficiently.
  • Processed orders accurately using POS systems, ensuring timely service delivery.
  • Processed orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of service areas.
  • Collaborated with team members to ensure timely order delivery.
  • Provided product information and recommendations to customers.
  • Assisted in training new staff on operational procedures.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

Plano Senior Highschool
Plano
6 2018

Associate of Arts - Liberal Arts

Collin College
Plano, TX

Skills

  • Customer service
  • Cash handling
  • Guest engagement
  • Inventory tracking
  • Effective communication
  • Time management
  • Problem solving
  • Strong work ethic
  • Professional appearance

Timeline

Server

Silver Thai Cuisine
05.2025 - Current

Operations Manager

Adidas
11.2020 - 03.2025

Customer Service Representative

Dominos Pizza Inc.
08.2016 - 10.2017

High School Diploma -

Plano Senior Highschool

Associate of Arts - Liberal Arts

Collin College