Experienced and dependable team leader with over six years of supervisory experience in high-pressure environments. Skilled in team management, task coordination, conflict resolution, and maintaining clear communication across all organizational levels. Proven ability to lead remote-compatible operations, uphold performance standards, and support team development. Recognized for sound judgment, adaptability, and a calm, solution-oriented approach under pressure.
Facility supervisor, leading teams of 6+, managing day-to-day operations, and ensuring a safe, efficient environment. Known for staying calm under pressure, supporting staff development, and improving communication between teams and leadership. Skilled in training, crisis response, and finding practical solutions to improve workflows and consistency across operations.
Reported to Area Supervisor to transfer stores and assist with health checks and "AAA" inspections. Effectively handled escalated customer issues, demonstrating strong problem-solving skills while upholding company values and service standards. Trained and mentored new employees on company policies, procedures, job responsibilities and promote high team performance. Supervised daily operations, ensuring staff adherence to quality and compliance standards for both food and service.
- Madison County Youth Center: County Recognized for exemplary contributions while serving in a juvenile facility.
-Crisis Intervention Team (CIT) Certified: Trained in de-escalation and mental health crisis response, supporting safer, more effective team interactions.