

Results-oriented hospitality professional with nearly 5 years in guest relations, front desk operations, and sales. Expertise in exceeding sales targets and enhancing guest experiences in high-volume environments. Currently pursuing a degree in Hospitality Management at the University of South Florida.
• Manage appointments, client communications, and daily front desk operations.
• Consistently rank as a top membership sales performer.
• Deliver exceptional customer service while building strong client relationships.
• Process payments, manage memberships, and maintain client records.
• Provide food and beverage service for weddings, private events, and large gatherings.
• Maintain professionalism and attention to detail in high-volume event settings.
• Assist with event setup, execution, and guest service.
• Provided exceptional service in a high-volume restaurant environment.
• Consistently ranked among top sales performers through upselling and guest engagement.
• Managed multiple tables while maintaining high guest satisfaction.
• Handled cash, payments, and guest concerns professionally.