Braylon McDonald
1748 Preakness Dr Rockwall
Summary
Dynamic and dedicated professional with experience as a Detention Officer at Rockwall County Sheriff Office, skilled in emergency response and behavioral observation. Proven ability to enhance facility safety through thorough inspections and meticulous documentation, while demonstrating patience and tolerance in high-pressure situations. Committed to fostering secure environments and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Detention Officer
Rockwall County Sheriff Office
07.2024 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- 40 Hour/Week
Clinical Staff Assistant 2
UTSW Medical Center
09.2022 - 07.2024
- Aided clinical staff in meeting documentation requirements by transcribing notes from meetings, consultations, or other relevant sources accurately and promptly.
- Cultivated strong relationships with patients over time due to consistent displays of empathy, attentiveness, and professionalism throughout their treatment journey at the clinic.
- Kept abreast of industry best practices through ongoing professional development opportunities such as workshops, seminars, or conferences related to healthcare administration roles.
- Demonstrated flexibility in adapting to changing clinic needs, often taking on additional responsibilities during busy periods or staffing shortages.
- 40 Hours/Week
Sales Advisor
OfficeMax
09.2021 - 09.2022
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- 20Hour/Week
Restaurant Team Member
Panera Bread
08.2020 - 06.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- 20Hour/Week
Employee
Braum's Ice Cream & Burger Restaurant
03.2020 - 08.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- 20Hour/Week
Education
High School Diploma -
Rockwall Heath High School
Rockwall, TXInformation And Systems in Cyber Security -
Collin College
Wylie, TX08-2027
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
Timeline
Detention Officer
Rockwall County Sheriff Office
07.2024 - Current
Clinical Staff Assistant 2
UTSW Medical Center
09.2022 - 07.2024
Sales Advisor
OfficeMax
09.2021 - 09.2022
Restaurant Team Member
Panera Bread
08.2020 - 06.2021
Employee
Braum's Ice Cream & Burger Restaurant
03.2020 - 08.2020
High School Diploma -
Rockwall Heath High School
Information And Systems in Cyber Security -
Collin College
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